Sheryll Chua

Sheryll Chua

$25/hr
Marketing Automation, CRM, HubSpot, HighLevel, SharpSpring, Zapier, Integration, Report, Analytics
Reply rate:
6.25%
Availability:
Full-time (40 hrs/wk)
Location:
San Pedro, Laguna, Philippines
Experience:
9 years
SHERYLL CHUA Marketing Automation Specialist / Project Manager TECHNICAL SKILLS Marketing Automation - Over 5 years of extensive experience creating funnels, mapping out processes and building automations, setting up workflows and nurturing sequences, and providing technical support. Project Management – Worked as project manager for more than 15 clients and was responsible for monitoring the different stages of the project , for liaising with other team members and making sure that project deliverables are achieved, and for creating a comprehensive documentation. Report Building - Created reports for various clients using spreadsheets and formulas, BigQuery, SQL and Google Looker Studio. Systems Integrations - Integrated multiple systems and applications using Zapier and managed complex CRM integration projects acting as project manager, responsible for requirements gathering, scoping, testing and documentation. Research and General Admin Support – Performed various ad hoc tasks which include (but are not limited to) research, client support via email, document formatting, calendar organization, etc. Having worked as a virtual assistant for many years, I have learned how to wear many hats and take on many roles. WORK EXPERIENCE Professional Experience Position Title : Senior Project Manager Industry : Marketing Year of Experience : 5 (May 2018 - present) Skills: : SharpSpring, HubSpot, Highlevel, Mautic, Marketing automation, Inbound marketing consultation, Zapier, n8n, Google Looker Studio Work Description RESPONSIBILITIES: ● ● ● ● ● ● Onboards new clients and perform activities to help them get set up quickly. These activities include instance setup and configuration, creation of templates (form, email and landing pages), database migration from their previous application to SharpSpring, CRM and pipeline setup, and training. Assists clients with their marketing plan by discussing ideas and strategies which will be converted into business processes and automated solutions. Among my most notable automations include: NPS process and an online audit delivery process (both were featured in a SharpSpring webinar), webinar and event automation, and advanced funnel reporting. Provides technical support and strategic consultations. Manages SharpSpring integration with 3rd-party CRM systems. Some clients prefer to utilize only the marketing automation functionality of SharpSpring and integrate with their chosen CRM instead. I am responsible for mapping out the integration, creating process maps, scope documents, test cases and ensuring that the whole integration project will be delivered in a timely manner. Builds alternative reporting dashboards to meet clients’ unique requirements using Google Looker Studio, Google Sheets, SQL and BigQuery. This task involves KPIs and metrics discussions, followed up with data analysis and process recommendations after enough data have been collected. Mentors new team members, contributes to the team’s internal processes and creates internal documentations Position Title Industry Years of Experience Skills Work Description: : System Analyst/Programmer II : Semiconductor : 3 ½ (May 2005 - September 2008) : Visual Basic 6, MS SQL 2003, SDLC, UML and OOAD RESPONSIBILITIES: ● ● ● ● ● ● Assigned in Computer Integrated Manufacturing group (CIM) where the main function is to design and develop manufacturing applications that will help increase production output in less time. Responsible for developing new and enhancing existing automated First Article of Inspection (FAI) logsheet applications used as an important guideline in manufacturing processes. Involved in all aspects of the project life cycle (SDLC): requirements gathering, system design (UML and OOAD), system build and testing, project implementation, user training and project documentation. Had undertaken Business Analyst (BA) role, responsible for communicating with user/requestor the particulars of the project such as preliminary design, functional requirements, proposed GUI, schedule, status, etc. Train and assist new team members through the buddy system. Provides on-call 3rd level support for the applications assigned to me. Position Title Industry Years of Experience Work Description: : Technical Support Representative : Call Center / Customer Service : Less than 6 months (Nov 2004 - Jan 2005) RESPONSIBILITIES: ● ● ● ● ● Assisted customers in setting up and troubleshooting digital cameras and all related accessories Provided product information and helped customers navigate the Kodak website Processed mail-in repairs Processed fulfillments for missing, damaged or lost Kodak items Processed online orders Online Work Experience Position Title Industry Years of Experience Skills Highlights) : Virtual Assistant and Marketing Automation Specialist : Internet : 13+ (November 2008 – present) : WordPress, HTML, CSS, SQL (Please refer to Skills and Career PERSONAL PROFILE A competent, analytical and self-driven online professional. I am a college graduate, with a Bachelor's degree in Computer Engineering. A combination of strong technical background, the ability to learn and master skills, and honed logical and analytical thinking is my advantage. I have been working as an online professional since 2008 and have developed and sharpened my skills through formal training, actual work experience and self-studying. I have an appetite for learning new things, am a fast learner, highly organized, goal-oriented, can think on my own and work with minimal supervision. CONTACT INFO Email :- LinkedIn : https://www.linkedin.com/in/sheryll-chua/
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