Sheryl Mae Alontaga

Energetic professional with years of experience in the customer service arena. Proven track record in resolving complex customer issues and implementing workable solutions.

SKILLS:

• Admin support/Virtual Assistance:

     • Calling on your behalf/ Follow up calls

       B2B Calls and Telesales

     • Managing your personal email/ sending emails to the desired recipient. 

-Customer Care

     • Billing and Sales

     • Order Tracking

     • Order Placement

     • Callbacks

     • Complaints/ Escalation

-Email Support

-Web research: 

     • An internet savvy individual that is resourceful and is experienced in deep web 

      research.

     • Research extraction through Linkedln, YellowPages, and hunter.io

• Data entry: fast and accurate with a great eye for details

• Fast learner; can quickly learn and adapt to any new software or tasks

• Quality Support:

     • Promptness in communication with a regular progress report.

     • Urgent and on-demand services.

     • Available for audio calls.

     • Reliable and trustworthy services.

     • Flexible working hours to meet the client's timezone.