I am a results-driven professional with expertise in customer support, technical troubleshooting, and data analysis. My experience spans industries such as auction technology, automotive finance, and service management, where I've developed a diverse and adaptable skill set. I excel at solving complex problems, whether by resolving client issues or streamlining processes for greater efficiency. My background in real-time workforce management, reporting, and quality evaluation has consistently enabled me to enhance customer satisfaction and optimize operations. I am eager to bring my passion for problem-solving and efficiency to a team committed to growth, innovation, and excellence.