Sherwin C. Sarabosing

SARABOSING, SHERWIN CELESTE Contact no:- / - Email Address:-Residence: Blk 2 Lot 18 Karina Homes Subd. Bagumbong, Caloocan City Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving complex technical problems, utilizing advanced resolution procedures.  Worked for several years in call centers as technical support, assisting companies’ customers with their home phones and DSL connection. Also worked as a customer service, in the field of Prescription Drug Plans. Objective – Professional growth and development in providing world class customer service experience. Key Skills:  Outstanding analytical, problem-solving, and troubleshooting ability.  Superior communication (oral and written), customer service and interpersonal skills.  Both independent and team worker, as required.  MS Office proficiency and tracking-software familiarity.  Ability to multi-task and prioritize effectively.  Poised and patient when dealing with clients EDUCATION BACKGROUND: Tertiary: SAN SEBASTIAN COLLEGE OF RECOLLETOS MANILA BS MANAGEMENT - 2005 ASIAN COLLEGE OF SCIENCE AND TECHNOLOGY COMPUTER SCIENCE - 2006 to 2007 AND COMPUTER TECHNOLOGY - 2008 to 2009 Secondary: SAINT ANTHONY NOVA SCHOOL AMPARO SUBD. CALOOCAN CITY – 2001 to 2005 PERSONAL DATA: Birthday: Age: Status: Spouse Name: Occupation: April 7, 1988 28 Married Krisha Pearl SP. Sarabosing Toyota Marketing Professional Mother’s Name: Occupation: Father’s Name: Occupation: Delia C. Sarabosing House Wife Alfredo A. Sarabosing Deceased Citizenship: Religion: Filipino Roman Catholic EMPLOYMENT BACKGROUND: GoldenMidas Trading Corp (PureGold Price Club Zabarte) Mechandiser/Promodiser Dec. 7, 2009 – Jan. 27, 2010 Pherica International Corp. (PureGold Price Club Zabarte) Merchandiser/Promodiser March 10, 2010 – May 14, 2010 Berlein Electronics Corporation (MyPhone – SM Fairview) Sales Clerk July 30, 2010 – Jan. 30, 2011 EA Global Supply Chain Solutions Inc. (Neo Laptop) Roadshow Staff May 16, 2011 – Jan 21, 201 Trend Graphix Designs Co. Graphic Artist Jan. 25, 2012 – Jan. 7, 2013 Teleperformance (Ortigas) Technical Support Representative (VERIZON) Jan. 15, 2013 – Nov. 29, 2013 Teleperformance (Ortigas) Customer Support Representative Dec. 2, 2013 – April 15, 2014 Technical Support Representative (VERIZON) May 29, 2014 – Aug. 10, 2015 (WELLCARE) Teletech (Novaliches) Demand Science Convergys/Concentrix Virtual Telemarketer Oct. 2, 2016 – Nov. 14, 2017 Consumer Sales Advisor Jan. 15, 2018 – Jan. 18, 2019 CHARACTER REFERENCES: Gerome V. San Pablo Vice President DSM Novaliches, Quezon City- Jaymerson Ramirez Verizon Account Supervisor TELETECH Novaliches, Quezon City- SHERWIN C. SARABOSING Applicant Barry Delos Santos Verizon Account Supervisor TELEPERFORMANCE Pasig City-