Sherry Ann M. Domalanta

SHERRY ANN DOMALANTA General Virtual Assistant ABOUT CONTACT- Motivated professional with years of experienced in handling customer services and administrative work from a remote location. Effectively able to meet deadlines and - process information through well-honed research skills. Well versed in providing quality administrative and customer service support. Infanta, 2412 Pangasinan Philippines CORE COMPETENCIES EDUCATION BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY- Performance Analysis Strong Coordination Skills Real-time Engagement Quality Control Excellent Customer Service Skills Social Media Strategies Offer Administrative and Project Data Entry Specialist Management Skills Response Monitoring Polytechnic University of the Philippines COMPUTER SKILLS EXPERIENCE ADMINISTRATIVE ASSISTANT III Philippine National Police | February 12, 2015-to present Microsoft Office Suite Adobe Photoshop Google Drive/Docs Social Media Marketing Email Handling Web Researcher Provides assistance for high level Chief of Police by providing executive level administrative support such as clerical support and power point presentation. Adept at completing office work such as data entry, research, email handling within provided timeline. CUSTOMER SERVICE REPRESENTATIVE SITEL| May 2006-April 2008 SOCIAL @sheann.domalanta @sherryanndomalantash @sherrydomalanta Resolve customer complaints via phone. Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries.