Sherri Quick

Sherri Quick - Sun City West, Arizona 85375 Home - – Cell - SUMMARY OF QUALIFICATIONS Customer Service, Office Manager, Management, Training Specialist, Administration Extremely dependable, detail oriented, ethical and resourceful Diligent worker, self-motivated and a team player Excellent organizational, communication, leadership and managerial skills Effective written, verbal and editing skills KNOWLEDGE OF COMPUTER APPLICATIONS Scheduling Software Microsoft Office365 (Access, Excel, Outlook, PowerPoint, Publisher and Word) Work Experience July 2015 - Present, Sun Cities RV Compound Office Manager Customer Service, Developed and maintain our training curriculum, hire and train all new “Customer Service” employees and much more. January 2013 – 2015, Life Stream at Thunderbird Administrative Assistant Provided administrative assistance to the Executive Director. Scheduled transportation for Residents; Processed all payments from Residents into an online database and more. October 2009 – February 2013, Sun Cities RV Compound Customer Service First point of contact to meet, greet and assist customers with accounts and payments. Maintained a database of Outside Contractors; Entered all customer requests and payments into Microsoft Access database. Additional tasks as needed to support manager and office personnel in a small office environment. May 2005 – June 2009, Arizona Baptist Retirement Center (Baptist Village) Director “Community Services” Supervised front desk personnel, developed and maintained procedures for the front desk Liaison for Independent Living Residents and their families. Assisted Residents and their families with their transition to Assisted Living or to other facilities based on needs. Provided administrative assistance to the Executive Director. May 2004 – 2005, Interfaith Community Care, Arizona (Now Benevilla), Home Care Coordinator Scheduled, hired, trained and supervised “Home Care Workers.” Handled all incoming calls for the department. Administrative Assistant for the President/CEO and Director of HR Provided clerical support, prepared the monthly newsletter for the agency, typed and prepared all department related proposals, procedure manuals and reports. Attended Board and committee meetings to record meetings and provide documentation (minutes). Scheduled and coordinated meetings. July 2000 - July 2003, Baxter International, California, Documentation Clerk Provided various administration and word processing tasks; Responsible for issuing, revising, distributing and filing controlled documents. March 1967 - October 1999 (Semi-Retired) - GTE of California (Verizon) Training Specialist, Consumer Markets 1981 - October 1999 (Management Position) Customer Service, Business and Residence March 1967 – 1980