Shermhinne Barba

SHERMHINNE BARBA E-COMMERCE VIRTUAL ASSISTANT TRAI NI NG AMAZON, EBAY AND SHOPIFY ABOUT A strong-willed and effective E-commerce Virtual Assistant helping businesses boost revenues and increase productivity by finding winning products while supporting administrative tasks. E-commerce Virtual Assistant University Skilled in product research, listing creation and optimization, supplier sourcing, sponsored ads, promotion, and product launch Trained tools: Helium 10, FBA Revenue Calculator, Keepa, Oaxray, Zikanalytics and Shopinspect Additional skills: Facebooks ads and Clickfunnels PROFESSI ONAL SKI LLS Customer Service Support FBA Management Product Research Product Listing Listing Creation and Optimization Supplier Sourcing Account Management Inventory Management Sponsored ads/PPC Search Engine Optimization PERSONAL SKI LLS Strong Communication Skills Time Management Tech Savvy Team Player Teamwork and Collaboration Organized and Detail Oriented AMAZON FBA Heroes 4-week online course with detailed over-the-shoulder videos teaching how to leverage platforms of both Amazon and Shopify Skilled on how to build a powerful Amazon brand, product research, market research, finding suppliers, crafting the most compelling Amazon listing, ranking, product launching and getting good reviews WORK EXPERI ENCE SHOPIFY VIRTUAL ASSISTANT Shopify Operations Manager Managed Shopify store Supported all task needed in starting up a business for my client. Handled Store set up, Website creation, Facebook Page set up, launched products on all social media platforms, Product Research, Product Listing, Order Fulfillment, Social Media Manager, Marketing and Customer Service. Critical Thinking CONTACT I NFO Phone: - Email:-Skype: live:.cid.d2d056fc2da390ae CUSTOMER SUPPORT MANAGER AND SALES EXECUTIVE Chat & Email Support | Outbound & Inbound Calls Support Customer Service Expert for 5 years and Sales Executive for 2 years Handled multiple Customer Service campaigns for both Business to Business and Consumer Managed requests updates and complaints Processed hotel reservations and cancellations, RV or car rental Expert in Technical Support and Telco sales, Telco customer service and Telco technical support Handled Retention Team or Loyalty team to retain customers