I have over 10 years of experience in Customer Service through Chat, face to face and phone interactions. Throughout my career, I have developed a unique ability to empathize with customers, resolve issues, and provide personalized solutions that sometimes exceed expectations. My extensive experience has equipped me with excellent communication and problem-solving skills, allowing me to effectively handle a wide range of customer inquiries, concerns, and complaints. I am confident in my ability to provide top-notch service, work well under pressure, and consistently meet or exceed performance targets.