Sherine Henry

I am an experienced Customer Service Specialist with over 5 years of proven success in delivering exceptional support across remote and in-person roles. I have handled a wide range of responsibilities, including responding to inquiries related to dental and vision benefits, managing high call volumes, and using CRM systems to maintain accurate customer records.

My background includes working remotely with companies such as Dynamic Health Services, VLBPO, and Sutherland Global Services, where I developed strong communication, problem-solving, and conflict-resolution skills. I consistently prioritize customer satisfaction by remaining calm under pressure, actively listening, and providing clear and helpful solutions.

In addition to my strong customer service abilities, I bring experience in front desk operations, administrative support, and working independently in virtual environments. I am tech-savvy, adaptable, and committed to maintaining professionalism in every customer interaction.