Sherif Adegoke

My core expertise lies in providing exceptional customer support, technical support, and account management across various channels including email, live chat, and phone systems like Zendesk. I don't just answer tickets; I resolve underlying issues, prevent future problems, and ensure every client feels valued.

I can help you with:

✓ Multichannel Support: Expertly handling customer queries via live chat (Zendesk, Freshdesk), and email with empathy and efficiency.

✓ Problem Resolution: Diagnosing and solving complex technical and billing issues, going beyond the script to find the real solution.

✓ CRM & Tool Mastery: Fluent in Zendesk, Freshdesk, Salesforce Service Cloud, and HubSpot CRM to ensure seamless support operations.

✓ Process Improvement: Identifying recurring problems and providing actionable feedback to your product and marketing teams to improve the overall customer experience.

How My Rapid-Resolution Support Model Works:

1-We connect to discuss your specific support challenges, volume, and goals—whether for email, live chat, or order management.

2-Within 24 hours, I deliver a clear implementation plan, and a transparent timeline.

3-Upon your approval, I immediately integrate into your team and begin managing customer interactions, delivering consistent, professional, and empathetic support from day one.

I believe great support is the backbone of any successful business. Let's connect so I can show you how I can enhance your customer's experience and protect your reputation.