Sherie Mae Galos

SHERIE MAE GALOS Telemarketing | Cold Calling | Virtual Assistant E-commerce | B2B --Bohol, Philippines About Me Experienced remote worker with a background in B2B ecommerce customer service and virtual assistance, handling customer inquiries, verifying order details, and coordinating with vendors to ensure accurate processing in an online wholesale platform. I also have experience in outbound calling, highvolume calls, lead qualification, and sales support in fast-paced, targetdriven environments. In addition, I have VA experience such as updating business pages, managing listings, and supporting lead generation tasks. I am reliable, organized, and able to work independently with international clients. Skills Cold calling / outbound calling Lead qualification Handling objections & rejection Sales support Customer & business communication Data entry & call documentation Lead generation support Time management & consistency Tools ViciDial / VICIdial (outbound dialer system) Google Workspace (Docs, Sheets, Gmail) Microsoft Office Email platforms (e.g., Constant Contact) YouTube Studio Canva WhatsApp Experience B2B VIRTUAL ASSISTANT | MULTI-SITE BUSINESS SUPPORT FIND IT AJIJIC / WARESITAT / BUY HERE BUY THERE 2018 – PRESENT (PART-TIME) Maintain and update business pages, product listings, and images across multiple sites Support lead generation by linking content (videos and pages) to landing pages Create and edit basic promotional videos, including real estate property videos for brokers and vendors Assist with vendor and customer inquiries through email and messaging Help manage directory updates to keep listings accurate and organized Manage email campaigns and promotional updates SALES REPRESENTATIVE | VERSATEL MARKETING 2018 Made outbound calls for health insurance campaigns Qualified leads and handled objections from potential clients Passed interested clients to senior agents for closing Worked in a target-based, high-volume calling environment CALL CENTER REPRESENTATIVE | TELEKONECT 2011 – 2013 Handled inbound and outbound calls for loans, insurance, and education accounts Followed scripts and handled customer concerns Managed high call volume and daily performance targets Recorded call details and updated client information FRONT OFFICE ASSOCIATE / F&B ATTENDANT | ST. MARK HOTEL 2017 – 2018 Assisted guests with check-in/check-out Education - Bachelor of Hotel and Restaurant Management Holy Name University | Graduated: 2016