Sheridan
Carpenter
Kingston, Jamaica 1‑876‑813‑4757,-
Professional Summary
In my role, I bring together a passion for digital product innovation and a commitment to excellence in product strategy and user experience. With a focus on Agile methodology, I lead the creation of product roadmaps, manage bi-weekly sprints, and collaborate with cross-functional teams to deliver solutions that transcend client expectations.
My analytical prowess, honed through competitive market analysis and feature prioritization, has been instrumental in developing impactful products. With a background that combines Product, Strategy, and Financial Services in a unique way, my passion is working with companies to explore opportunities to leverage digital products that improve client services and enhance growth through innovation.
Skills
Product Strategy
Stakeholder Management
Finance
Market Research
Scrum Methodology
Agile Methodology
Product Backlog
Product Roadmap
Cash flow Management
Experience
Product Owner/Manager
ZS Associates | Kingston, Jamaica
July 2022 - April 2024
Performed competitive analysis and market research to inform the product strategy and define the MVP and product roadmap.
Facilitated agile ceremonies such as stand-ups, sprint planning, backlog grooming sessions and sprint review.
Communicated the product vision to the engineering team, coordinated implementation efforts and surpassed our project goal by 25%.
Conducted cross-industry studies of over 40 mobile apps' features, functionality, design, content, and performance to inform feature enhancements to upgrade client's platform.
Business Analyst/Product Owner
ZS-Medullan | Kingston, Jamaica
October 2019 - June 2022
Managed collaboration across tech, quality engineering and UX design teams to facilitate the successful development and launch of a multilingual mobile app for infant allergy in Mexico.
Translated conceptual customer requirements into functional requirements for developers and project team.
Created user stories and iteratively refined the acceptance criteria with Scrum teams to secure 100% stakeholder approval.
Conducted user acceptance testing (UAT) sessions with key stakeholders and clients.
Provided quality assurance testing support and worked with cross-functional teams to address quality-related concerns.
Market Research Analyst
Boston Scientific | Miami, United States
July 2018 - August 2019
Created and proposed a web-based depression treatment solution and integrated wellness platform initiative to improve healthcare in LATAM.
Attended conferences and medical workshops to network with specialist physicians and gain insight into medical device market trends.
Created surveys, questionnaires and conducted over 50 interviews to collect professional user feedback on products and service offerings.
Presented research findings to senior management along with business development strategies to increase sales by 20%.
Assistant Accountant - Real Estate
Sagicor Life Inc | Bridgetown, Barbados
October 2010 - July 2017
Supervised bank account activities and coordinated funding to guarantee timely payment of real estate costs.
Managed accounting processes of owner occupied and investment properties in Barbados, to ensure completion of reconciliations prior to reporting deadline.
Simulated 4-year income, expenses and building costs projections for investment properties reducing previous variances by 50%.
Prepared financial statements and investment analysis reports for the Barbados property portfolio to be reviewed by management for investment decision making.
Assistant Accountant - Term Deposits
Sagicor Life Inc | Bridgetown, Barbados
July 2006 - October 2010
Managed accounting of term deposit purchases, sales and income for 3 portfolios across 15 countries.
Orchestrated efficient transfer of funds to ensure adequate funding of companies' bank accounts and liquidity management across the Caribbean and North America.
Led communications with banking personnel throughout the region to notify them of term deposit purchases and surrenders and request prompt receipt of term deposit certificates to improve accounting accuracy.
Developed and implemented system to streamline journal postings and reconciliations enhancing internal controls and reducing errors by 100%.
Maintained Statutory deposit fund for term deposits in Barbados and the EC Region to guarantee compliance across territories.
Education
Product Owner Product Manager (POPM)
SAFe Scaled Agile
October 2021
Master’s International Business
University of Miami, United States
May 2018
Master’s International Business Leadership Award - University of Miami
Award for Leadership & Compassion - Black & Decker
Bachelor of Science (B.S.) - Economics & Accounting
University of the West Indies, Bridgetown, Barbados
August 2005
