Sherica Scott

SHERICA SCOTT Customer Care Agent Kingston- Willing to relocate: Anywhere Sponsorship required to work in the US WORK EXPERIENCE Freelance Fiverr - Kingston January 2020 to Present The services I offer include transcription, making phone calls and providing Jamaican recipes. Customer Service Representative Hinduja Global Solutions - Kingston February 2018 to February 2020 My role was to provide customer support over the phone to various customers for a US-based light and gas company. Cashier/Line Server Shelly's Catering - Kingston September 2015 to December 2016 The role was to cash and serve customers their food. Cashier Winners Wholesale - Kingston, Jamaica November 2012 to April 2013 My role was to take the orders of customers and collect the money equivalent to the cost of whatever items ordered. EDUCATION High school diploma in Biology, Physics, Caribbean History, Spanish, English A, Mathematics Camoerdown High School - Kingston, Jamaica September 2008 to June 2012 SKILLS • CSR • Customer Service • Call Center • Customer Support • Transcription • Typing • Cashiering • Food Service ASSESSMENTS Customer Focus & Orientation — Proficient March 2020 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ 20e8f68240ccf0e151868ed5e4177a90eed53dc074545cb7 Retail Customer Service — Highly Proficient March 2020 Comprehending and responding to retail customer needs. Full results: https://share.indeedassessments.com/share_to_profile/ 0315b4052b2659d989e69114cd99c096eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.