Sherese Brink

Sherese Brink Remote Business Administrator Boksburg, South Africa-- SUMMARY Highly organised and detail-oriented Remote Business Administrator with a proven track record of exceeding expectations in fast-paced virtual environments. Skilled in administrative tasks, project administration, communication, and client relations. Passionate about streamlining processes and increasing team productivity. EXPERIENCE Ashraful Aid NPO, Marlboro, South Africa - Virtual Administrative Assistant MAY 2023 - PRESENT ● Provided comprehensive administrative support to Ashraful Aid personnel using Bitrix 24. ● Managed phone calls, emails (ordering, accounts, follow-up), reminders, and CRM vendor section updates. ● Drafted professional business letters. The VA Group, Philippines - Virtual Administrative Assistant MAY 2023 - PRESENT ● Utilized HubSpot to streamline administrative tasks for clients. ● Managed internal emails, client onboarding in HubSpot CRM, and created/proofread Statements of Work (SOWs) on Nifty Quoter. ● Assisted HR Director with employee administration. ● Developed Virtual Assistant SOP guidelines and collaborated on project cleanup. ● Uploaded training materials to Moodle and YouTube platforms. Penrose Shopfitters, Benoni, South Africa - Administrative Manager JANUARY 2005 – APRIL 2019 ● Managed all aspects of payment processing, invoicing, and collections. ● Tracked outstanding accounts and generated reports for management. ● Handled document management, report development, and inter-departmental communication. ● Utilized exceptional organisational skills to manage international executive calendars and meeting spaces. ● Ensured equipment, catering, and supplies were prepared for meetings/events. ● Maintained strong communication with international clients and liaised effectively with stakeholders. ● Coordinated in-person and virtual business meetings. ● Demonstrated proficiency in data entry, hardcopy file organisation, and travel & accommodation booking. ● Safeguarded sensitive information and identified data discrepancies. ● Trained new staff on company procedures and software applications. EDUCATION Udemy - Leading Remote or Virtual Teams - A Quick Course 2024 Udemy - Training for Virtual Assistants in- LinkedIn Learning - Salesforce Essentials training 2023 HubSpot Academy - SEO 1 & 2 Certified 2023 Sunward Park High School, Boksburg, South Africa - Matric Certificate 2002 SKILLS ● ● ● ● ● ● ● ● ● ● ● ● ● ● Project Administration Communication (Written & Verbal) Client Relations Time Management Organization & Prioritization Attention to Detail Calendar & Email Management CRM Software (HubSpot, Bitrix 24) Microsoft Office Suite (Word, Excel, PowerPoint) Trello Google Suite Zoom Microsoft Teams WordPress (Basic)