Shem Suyom

SHEM MILLAMA SUYOM EDUCATION Bachelor of Science in Computer Science - Visayas State University (May 2013) GPA: 2.084 RELATED EXPERIENCE Clerk III, Philippine Health Insurance Corporation (PhilHealth), 880 Estuar Building, Quezon Avenue, Quezon City *February 14, 2017 – Present  Receive hospital claims and claims directly filed by the client  Perform other tasks as may be assigned such as stamping and batching of claims, creating transmittal for Z-Benefit claims, and encoding of hospital claims. Telephone Service Consultant, Convergys Philippines Services Corp., Ground Floor, Three Cyberpod Centris, EDSA Cor. Quezon Ave., Diliman, Quezon City *September 23, 2016 – December 16, 2016  Served as a frontline consultant to customer’s issues about their home phone service and other telephone connection related issues. Technical Support Representative, SYKES Asia, Inc., 2nd Floor K-Pointe Building, 23 Gilmore Avenue, Barangay Mariana, Quezon City *May 23, 2016 – September 16, 2016  Served as a Customer Support Associate  Provide assistance to the customers by troubleshooting issues related to their internet connections Technical Support Representative II, Teletech Philippines, Inc., 15th Floor, Gateway Tower, General Aguinaldo Ave, Cubao, Quezon City *October 12, 2015 – March 22, 2016  Served as a Customer Support Associate  Provide assistance by troubleshooting customers issues regarding internet connection issues. Customer Account Executive, Convergys Philippines Services Corp., TGU Tower, Jose Maria Del Mar St, Cebu IT Park, Apas, Cebu City *July 22, 2013 – March 30, 2015   Served as a Customer Support Associate Provided assistance in every customer’s concern; technical and customer service. AWARDS & RECOGNITIONS College : College Scholar (SY:-) Bachelor of Science in Computer Science Visayas State University Visca, Baybay City, Leyte May 2013 High School : With Honors Visayas State University Laboratory High School Visca, Baybay City, Leyte March 2009 Elementary : Class Salutatorian Guadalupe Elementary School Guadalupe, Baybay City, Leyte March 2005 ADDITIONAL INFORMATION Personal Data  Place of Birth:  Date of Birth :  Height :  Weight :  Religion : Skills     Guadalupe, Baybay City, Leyte April 27,- m 69 kgs. Christian MS Office (Word, PowerPoint, Excel, Publisher) Adobe Acrobat Reader Multimedia and Internet Programming and Networking REFERENCE Prof. WINSTON M. TABADA Head, Department of Computer Science and Technology VSU, Visca, Baybay, Leyte Tel # -; Fax # - CATHERINE M. MALVAS Team Leader, Convergys Philippines Services Corporation Brgy. Hipodromo, Cebu City, Cebu Tel # - CARMELYN C. GAYOMALI Trainer, Teletech Philippines, Inc. 15th Floor, Gateway Tower, Cubao, Quezon City Contact No.:- /-