Shelmith Mwangi

Are you a busy business owner who's overwhelmed with business tasks, and you would like a Virtual Assistant to remove repetitive tasks from your plate?

Allow me to help - I'm a balance of imaginative and geek, I bring 15+ years of experience to the table that would be useful from different niches.

I blossom with learning new software, and frameworks, and embracing change. Development is my blissful spot, and I consider it to be a type of inventiveness. I need to gain proficiency with how you run your business and comprehend your pain points.

I succeed at distinguishing ways I can help or potentially smooth out the pieces of your business that give you less pleasure, so you can zero in on the areas that empower you and push your business ahead. Furthermore, I'm a bit obsessed on making business frameworks and bridling the astonishing devices for online mechanization that fit your business and will keep it murmuring without assuming control over your life.

Ready to delegate some of your day-to-day tasks? Let’s talk!

Skills

✅ Customer Service

• Social media handling

- Email / Live chat support

• Social media handling

• Zendesk

• Call /SMS Support

✅ Website Support

• Tech savvy skills for design/layout, page builds, plugins, and backend theme tweaking.

• WordPress (using page builder DiVi, Elementor), all in one website platforms - Wix, Weebly, SquareSpace).

• Setup of website client booking/scheduling systems (Calendly, CRM native schedulers, HubSpot Sales)

✅ Workflow, systems, and process improvement

• Project and Task management (Trello, Slack, Monday. com)

• Online forms to make your business run smoother. (Paperform, Machform, Typeform, Google forms)

• Digital asset organization and management. (Dropbox, Google suite, Trello, Evernote)

• Productivity Tools - Zoom, Evernote, Slack, Skype, apple/Google/Microsoft tools for word processing, spreadsheets, and presentations.

✅ E-commerce

• eBay, Alibaba, Amazon management

• Shopify (order fulfillment, Email handling, refunds processing)

• CommerceHub (Processing QVC orders/Creating Purchase Orders, Invoice and Sales Orders on QuickBooks)

✅Marketing

• Pinterest Marketing - set up and support.

• Email marketing setup and implementation. (Active Campaign, ConverKit, Mailchimp)

• Facebook Messenger Chatbot Marketing. 

• Digital collateral design and layout for website, marketing and social media. (Canva)

If you're looking a trustworthy, reliable, and professional team player, then let's connect.