Shelly Tomer
📍Mississauga, Ontario, Canada | | ✅PR Holder
Professional Summary
Results-driven quality and operations professional with 6 years of experience in pharmaceutical manufacturing, quality assurance, and process improvement. Skilled in GxP/GMP compliance, CAPA, root cause analysis, and operational excellence, with a strong record of driving efficiency and regulatory adherence. Experienced in data annotation, AI task support, and digital workflow management, delivering high-quality results with meticulous attention to detail. Adept at collaborating across teams, optimizing processes, and supporting AI/data-driven projects for precision and accuracy.
Key Skills
Technical / Hard Skills:
• GMP, GxP, GDP Compliance
• Quality Management Systems (QMS)
• CAPA, Deviation & Change Control
• Root Cause Analysis & Risk Assessment
• Internal & External Audits
• Process Improvement / Operational Excellence
• 5S, Kaizen, Lean Six Sigma
• Data Annotation & Labeling (Image, Audio, Text)
• Validation Protocols (URS, FAT, IQ/OQ/PQ)
• AI Support / Task Verification
Soft / Transferable Skills:
• Attention to Detail
• Analytical Thinking
• Problem Solving
• Time Management
• Cross-functional Collaboration
• Stakeholder Communication
• Adaptability
• Training & Coaching
Professional Experience
Akums Drugs and Pharmaceuticals Pvt. Ltd | India
Assistant Manager – Quality & Process Improvement | Oct 2024 – Present
• Lead cross-functional continuous improvement initiatives, achieving measurable gains in quality compliance, efficiency, and cost savings.
• Spearheaded operational excellence (OE) projects, recognized as the highest contributor in 2024.
• Directed end-to-end qualification (URS to FAT) of automated equipment including dry syrup filling line, Autocartonator, and capsule filling machines.
• Guided teams in root cause analysis, CAPA, and regulatory readiness for audits/inspections.
Senior Executive – Quality Operations | Sept 2023 – Aug 2024
• Managed QA documentation, deviation handling, change control, and batch record review.
• Supported regulatory audits (USFDA, MHRA, Health Canada) ensuring GMP compliance.
• Drove kaizen initiatives, earning 20+ certifications for impactful process improvements.
Executive / Apprentice Trainee – Quality Operations | Dec 2019 – Aug 2023
• Conducted in-process checks, line clearance, and controlled batch manufacturing documentation.
• Assisted in process validation, qualification protocols, and GMP training initiatives.
• Built foundational knowledge in Good Documentation Practices (GDP) and cGMP compliance.
Education
• Master of Pharmacy (Pharmaceutics) – Uttarakhand Technical University, 2022 – CGPA 8.98 (Honours)
• Bachelor of Pharmacy (Pharmaceutical Sciences) – HNB Garhwal Central University, 2019 – CGPA 7.59
Certifications
• Lean Six Sigma Yellow Belt (2025)
• WHMIS Certified – Alison (2024)
• GMP Compliance (WHO-GMP, FDA, ISO)
• ISO 9001 & ISO 14001 Familiarity
• Top Contributor in Operational Excellence Projects
Freelance / AI-Related Competencies
• Data annotation & labeling for AI systems (image, text, audio)
• Verification & quality review of AI-generated outputs
• Analytical evaluation of processes and workflows
• Attention to detail for high-accuracy tasks
References
available upon request