Shelly Naa Amokor Nathan

I am a reliable and detail-oriented Customer Service and Data Entry Assistant with hands-on experience in customer support, administrative duties, and accurate data handling. I hold a degree in Hospitality and Tourism Management, which has strengthened my communication skills, professionalism, and ability to work in customer-focused environments.

I have experience handling customer inquiries through phone calls, emails, and chat platforms while maintaining a polite and professional tone. I am skilled in data entry, record keeping, and updating customer information using CRM systems. I pay close attention to detail to ensure accuracy and confidentiality in all tasks assigned to me.

Through my internship and work experience, I have developed strong organizational and time-management skills. I am comfortable multitasking, meeting deadlines, and adapting quickly to new tools and instructions. I can work independently with minimal supervision and also collaborate effectively as part of a team.

My strengths include clear communication, problem-solving, patience, and a strong commitment to customer satisfaction. I am proficient in basic computer applications such as Microsoft Word, Excel, email management, and online tools used for remote work. I am also open to learning new software and processes to better support clients.

I am currently seeking remote opportunities as a Customer Service Representative, Virtual Assistant, or Data Entry Assistant where I can contribute positively, support business operations, and deliver excellent service. I am dependable, motivated, and ready to provide high-quality support to clients worldwide