Shelly Mae Sogueco

12 Years of Delivering Top-Notch Support

From Customer Service to Vehicle Claims Handling and Virtual Assistance. I bring the skills, tools, and experience to keep your business running at its best.

✅ What I Bring to the Table:

• Customer Service Excellence – Email, Phone & Chat Support

• Claims Specialist Expertise – Vehicle claims, policy compliance, dispute resolution

• Virtual Assistance – Data entry, research, scheduling, lead generation, automation setup

🛠 Tools I Work With:

• 🛒 Shopify

• 💬 Zendesk

• 💻 Slack

• 📊 Microsoft Office

• 📂 Google Suite

• 📇 Salesforce Management

• 📋 JIRA

• 🚗 Vice Snapsheet

• 💌 Kustomer App

• 📦 Gorgias

• 🔄 Returnly

• 🚚 ShipStation

• 📦 Aftership

• 📦 Fulfil.io

• 📡 Go2Stream (SGK)

• 📧 Snov.io

🚀 Why Clients Love Working With Me:

• Adaptable, detail-oriented, and proactive

• Handles multiple priorities without sacrificing quality

• Results-focused. I help you save time & keep customers happy

Let’s make your operations faster, smoother, and stress-free. Send me a message. I’m ready to help your business shine!