SHELLEY DAVIES--
PROFILE
Fifteen plus years of experience providing exceptional customer service with the ability to effectively solve
problems independently or in a team to ensure a positive outcome. A well- rounded individual with great
organizational skills with close attention to detail.
SUMMARY OF QUALIFICATIONS
● Excellent knowledge of Microsoft Word, Excel, Quick Office, Quick Office Commander, Easy
Offer and Lone Wolf, Email, Facebook, Twitter, LinkedIn, Youtube, Pinterest and Instagram
● Pharmacology, Facilitating Groups, Writing Reports and Case Studies, Preparing Case Histories,
Assessment and Treatment Plans, Concurrent Disorders, Knowledge of 12 Step Program,
Intervention Training, Interviewing Clients, Identify Additional Services and Referrals.
EDUCATION
Everest College
● Addictions and Community Social Worker Diploma
Brock High School
● Ontario Secondary School Diploma
● Recipient of the Grade 12 Academic Excellence Award
PROFESSIONAL EXPERIENCE
Aurora United Church – One Evening A Week
Facilitator Relapse Prevention Group
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Based on “Staying Sober”
Life after 12 Step Program and Rehabilitation
Managing Stress with Careers/Unemployment/Marriage/Partnerships/Friendships
Relapse Prevention strategies
Virtual Assistant – 2014 to Current
➢ Book and Confirm Appointments for property showings and Home Inspections using Touch Base
➢ Upload and edit agent property listings using Multiple Listing System (MLS) Database and official
Windsor Real Estate Board forms
➢ Create official and legal Real Estate documents such as offers, waives, amendments, agreements etc
using the Easy Offer program
➢ Reporting Deals to Agents Offices
➢ Collecting Solicitor Information and coordinating the paperwork required for Solicitors to close the deal
➢ Social media and Marketing using online formats IE/Facebook, Twitter, Linked In, Pinterest,
GooglePlus, Instagram and Youtube
➢ Updating Agents Web Sites
➢ Bill Agents for my services
➢ Creating Newsletters
➢ Create and Generate Email Campaigns
➢ Create Blog Posts and Content for Website and Social Media Platforms
Re/Max West Realty Inc.
Administrator
2008 to 2014
➢ Book and confirm appointments for property showings and home inspections using Quick Office
Commander program
➢ Upload and edit agent property listings using Multiple Listing System (MLS) Database and official
Toronto Real Estate Board forms
➢ Create official and legal Real Estate documents such as offers, waives, amendments, agreements etc
using the Easy Offer program
➢ Responsible for the daily management of the front desk including all agent and client inquires, needs
and concerns, faxing, filing, photocopying etc.
➢ Reporting Deals to MLS Sold Conditionally or Sold Firm
➢ Preparing in Lone Wolf Trades for Agents to be paid Commissions
➢ Corresponding with Head Office and month end reporting and billing to Re/Max International
➢ Collecting Solicitor Information and preparing Commission Statements for Lawyers and Other Brokers
➢ All Administrative Duties preparation of New Agents supplying them with security codes, Xerox codes,
faxing applications to TREB and RECO
➢ Bill Agents for expenses incurred
➢ Ordering Office Supplies
➢ Managing Office procedures to make sure Administration at front desk is running smoothly
➢ Scheduling receptionists to cover all shifts
Royal LePage Your Community Realty 2004 to 2008
Receptionist
➢ Book and confirm appointments for property showings and home inspections using the Quick
Office Commander program
➢ Upload and edit agent property listings using the Multiple Listing System (MLS) Database and
official Toronto Real Estate Board forms
➢ Create official and legal Real Estate documents such as offers, waives, amendments, agreements etc
using the Easy Offer program
➢ Responsible for the daily management of the front desk including all agent and client inquires,
needs and concerns, faxing, filing, photocopying etc.
VOLUNTEER WORK
➢ Chairperson of Membership Committee for Charles Darrow Co Operative Housing 2009 to 2012
➢ Volunteered at Yellow Brick House – Shelter for Abused Women – 2009 to 2011
