Shekinah Faith Narido

SF SHEKINAH FAITH M. NARIDO VIRTUAL ASSISTANT | APPOINTMENT SETTER | LEAD GENERATION Profile Interacting and communicating well with people from different places, either by phone, email or chat, or in-person has always been my passion and which I also consider as my strength. I take challenges -- BATANGAS, PHILIPPINES positively and work hard for the goals I need to achieve. WORK EXPERIENCES EDUCATION REAL ESTATE APPOINTMENT SETTER COLLEGE SEIZE THE MARKET BATANAGAS UNIVERSITY 2021 - Present Research and verify provided lead information Outbound prospecting using Seize the Market CRM unique 2019 BACHELOR OF SCIENCE IN ARCHITECTURE system for generating, cultivating, and converting leads into business SECONDARY SCHOOL Inbound lead management and conversion CHRISTIAN COLLEGE OF TANAUAN Communication with both client and agent to facilitate a smooth transfer Reporting sales activities (number of conversations, number of nurtures, number of appointments set, and number of appointments kept) SKILLS Prospecting Lead Generation TELETECH CO. CUSTOMER SERVICE / SALES REPRESENTATIVE 2019 - 2021 Collect outstanding balance, offer patient assistance with financial responsibility through various financial options. Researches, resolves, and documents patient inbound and outbound calls involving a wide range of issues utilizing multiple information systems. Appointment setting Front End Coding Problem-Solving Computer Literacy Project Management Tools Strong Communication Isn't shy; appropriately outgoing Provides the customer with related information to answer the Can be assertive unasked questions, e.g. additional plan details, benefit plan details, Is always striving to achieve the member self-service tools, etc. next goal