Sheila

Sheila Tran --Objective: Quality focused employee who strives to perform at top level to excel and exceed goals. Achievements       Graduated in Media and Communications scoring over A+ in marketing, producing, and directing. Planned flawless trade show events to do corporate promotions. Designed a campaign that doubled the revenue of a target weekly event night. Launched an event that brought in traffic and matched the competitor in sales. Developed eye catching communication and presented marketing strategies to the corporation. Nominated as the supervisor of Green House group home in White Rock. Skills              Extremely proactive and organized allowing for time to get ahead of tasks. Fantastic problem solving skills resulting in reduction of labour costs. Designs new documents that are reader-friendly and engages the audience. Excellent research, writing and editing skills for digital, social and printed material. Good experience in social media campaigns such as Facebook and Twitter. Works well with CEOs and executives in a professional manner. Professional communication skills that gains business from big corporations. Excellent ability to revise various databases for reader’s attention. Adapts to new database and terminology rapidly for efficient execution of tasks. Professional communication and phone skills for top customer satisfaction. Works confidently with clientele from all different backgrounds and needs. Thinks from the customer’s point of view to understand how progress can be made. Tentative listening skills to ensure that all customers’ business is executed well. Work History Traffic Coordinator 2016 Corus Entertainment, Toronto, ON Responsibilities: Coordinating inventory of TV commercials by programming their spots, quality control of CRTC’s commercial restrictions, assuring that they are entered onto database ahead of time, coordinating with sales analysts and master control log administrators. Customer Service Representative Teleperformance, Toronto, ON Responsibilities: Providing ecommerce customer service care by answering calls about orders, purchases, products, services, promotions, and website navigation. 2016 Receptionist Herman Miller, Toronto, ON Responsibilities: Organizing, booking, arranging, decorating, and planning events for high end designer show rooms for elite clientele. 2016 International Document Processor and Operations Assistant 2015 World Education Services, Toronto, ON Responsibilities: Ensuring that the company’s revenue goals are met and progressed by handling the incoming and outgoing mail on the same day and done with high accuracy. Marketing Assistant/Office Clerk Vinpow Ltd., Markham, ON Responsibilities: Assisting the CEO in designing campaigns, updating existing strategies, targeting new clientele, editing pictures for website, and updating website. 2014 Media Assistant Regent Park Focus Youth Media Arts Centre, Toronto, ON Responsibilities: Raising the bar of the programming of Regent TV and Regent Radio by adding superb graphics, clean editing, and doing live on air interviews. 2014 Marketing/Entertainment/Promotions Manager The Cambie Malone’s Group, Vancouver, BC Responsibilities: Creating an edge and stronger brand for the group by event planning, in the field research, social media studies, tracking weekly sales, engaging with customers, designing new campaigns, overseeing the marketing team, hiring new entertainers, and editing marketing material. - Producer/Public Relations Professional Asia’s Next Top Model, Lasta Group, Ho Chi Minh City, Vietnam Responsibilities: Communicating the programming of Asia’s Next Top Model series by producing, training video staff, doing public relations, and airing the promo video. Planned the launch party of Tiger Beer’s new brew in a five star hotel by managing staff on that day. 2012 Researcher/Editor 2010 Turner Music and Events, Vancouver, BC Responsibilties: Researching database, updating database, editing marketing material, contacting acts, and finding new talent. Social Media Marketer 2010 Vancouver Dating Guide, Vancouver, BC Responsibilities: Writing tips, events, facts, quotes, poems and stories to engage the audience and gain over 1000 followers. Manager/Founder Club Tread Lite, Surrey, BC Responsibilities: Planning weekly hiking events with an online community of 6,000 members and managing hikes ranging from three to 30 participants. - Education College Administration George Brown College, Toronto, ON 2016 Communications and Media Diploma British Columbia Institute of Technology, Burnaby, BC - Clinical Psychology/General Studies Kwantlen University College, Surrey, BC - References Available Upon Request