SHEILA MARIE O. SANTOS
PERSONAL INFO
Nick-Name: Lye
Address: Makati City, Philippines
Contact Number: - / -
Email:--
PROFESSIONAL SUMMARY
Trustworthy, dependable, and responsible assistant with more than 10 years of experience providing support to executive office. Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies. Well-organized with in-depth technical knowledge and keen attention to detail.
I have the skills and professional training to assist you with your daily activities to maximize your time and productivity.
EXPERIENCE
June 2008 – July 15, 2019
Executive Secretary / Administrative Assistant
The Turf Company, Inc.
JOB DESCRIPTION:
Routing of documents requiring signature or approval of the President
Render support to each departments when the need arises
Open, sort and distribute incoming correspondence
Perform data entry and scan documents
Assist in resolving any administrative problems
Prepare and modify documents including correspondence, memos, reports, drafts and emails.
Schedule and coordinate meetings, appointments and travel arrangements local and abroad including hotel and transportation needs for the President, managers, personnel and foreign guests.
Handle's recruitment process from job posting and welcomes new employees to the organization by conducting orientation.
Maintained employee’s information by entering and updating employment and status- change data.
Greet visitors and callers, handle their inquiries and direct them to the appropriate persons according to their needs.
Handle's monthly payables of the President
Wrote letters, memo, announcement and encoding data assign by the President/COO
Maintained up-to-date department organizational chart
Prepared and updated office records, spreadsheets, and presentations to support executive needs and enhance office efficiency.
Created PowerPoint presentations
Processed and tracked employee time sheets and submitted to accounting department for payroll processing, facilitating timely and accurate payments.
August 2007 – June 2008
Administrative Assistant
Advanced World System
JOB DESCRIPTION:
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Conduct searches to find needed information, using such sources as the Internet.
Order and dispense supplies.
August 2006 – July 2007
Administrative staff
CTDI Review Center for CPA
Makati City
June 2005 – June 2006
Administrative Assistant
Tae Rim Industrial Philippines Incorporated
EPZA, Rosario, Cavite Philippines
EDUCATION
-: Bachelor Degree of Science in Business Management Major in Marketing - Cavite State University - Philippines
TRAINING / SEMINAR
January 27-28, 2011: Training on Handling Difficult Customers
January 31-February 1, 2011: Communication Training
February 2-3, 2011: Personality Development Training
April – May 2004: Job training in OKADA Industry Corporation- Cavite Philippines
August 2004 : Attended seminar on “How To Start A Business”
July 2004: Attended seminar on Population Growth
January 2004: Attended seminar on E-Commerce & Entrepreneurship
SKILLS & ABILITIES
Microsoft Office
Google Drive, Spreadsheets, Docs
Email Management
Internet Research
Web (Wordpress)
Social Media
Graphic Design
Travel arrangements – Flight booking, Hotel accommodation, etc.
Customer Service Skills
email – handling
general – office – skills
calendar – management
data entry
ADDITIONAL INFORMATION (References)
THE TURF COMPANY, INC
Makati City
Ms. Ledwina Barja
Administrative Manager
ADVANCED WORLD SYSTEM
Makati City Philippines
Ms. Beth Ong
AVP Manager
CTDI Review Center
Salcedo Village Makati City Philippines
Ofelia Flores
Supervisor
TAE RIM Industrial Phils.
EPZA, Rosario Cavite
Jesusa Bautista
Admin Manager
