Sheila Marie Lucero

 Objective: To be a part of a company where I can use my skills and capabilities while contributing to the growth of the company. Birth Date: January 28, 1988 Gender: Female Civil Status: Married Citizenship: Filipino Height: 5’2” Father’s Name: Danilo Alfabete Occupation: Taxi Driver Mother’s Name: Carolina Alfabete Occupation: Housewife Their current address: Leyte, Leyte Languages/Dialects: English, Tagalog Person to be contact in case of emergency: Louie Lucero Contact number:- Educational Background College: Manila Central University – BS Nursing -) High School: Baesa Adventist Academy -) Elementary: Imelda Seventh-Day Adventist Elem. School -) Special Skills: Computer literate (esp. in MS programs) and good in public relation. Employment Record Teleperformance Philippines Level 2 Ayala Mall Vertis North Mindanao Ave., Quezon City Account: T-Mobile Position: Expert July 2018 – December 2018 Telus International Philippines Telus House Araneta Cubao, Quezon City Account: Dell Financial Services /APS Position: Fraud / Verification Specialist May 2017 – March 2018 AFNI Philippines, Inc 49 Batasan Hill, Commonwealth Ave. Quezon City Account: Sprint High Risk Collections Position: Collections Agent January 2015 - May 2017 Expert Global Solutions (EGS) 3 Cyberpod Centris, South Tower, ETON Centris Quezon Ave, Quezon City Account: ARM Recoveries Account: Sprint First Party Collections Position: Collections Agent May-November 2014 Character References Johanna Uy Expert Global Solutions Team Manager John Paulo Mercado Expert Global Solutions Team Manager Elaine Garcia Telus International Philippines Co-worker Sheryl Villarta Telus International Philippines Co-worker Eunice Sablawan Teleperformance Co-worker Ferwayne Yalung Teleperformance Team Coach ___________________ Sheila Marie A. Lucero The listed information above is true and correct according to my knowledge and belief.