Sheila Mai Villanueva

Experienced Technical Support, Virtual Assistant, Researcher, and Social Media Moderator

I'm a professional specializing in the field of administrative and customer support.

I have over 7 years of office experience working in various BPO companies as a technical support representative and IT helpdesk agent before moving to freelance. I am well-versed in administrative work such as managing calendars and emails, travel arrangements, web research, data entry, simple graphic designs, maintaining and compiling reports and spreadsheets, and moderating social media accounts.

I pride myself on being extremely professional and aim to deliver a job well done. I am proud to be personable and possess excellent communication skills.

I look forward to working with you and helping you with your customer support and virtual assistance tasks to improve your business' productivity.