Sheila Mae Romuga

Contact Phone Sheila Mae Romuga Registered Nurse/ Virtual Assistant - Email - Address Professional Registered Nurse with 8 years of bedside hospital experience trained to work in highstress environments and stay calm under pressure. Seeking to leverage meticulous record-keeping and analytical skills to gain more experience. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Prk 1A Magdum, Tagum City Experience Skills September 2022 - January 8, 2023 Eastern Standard Provisions Customer service Attention to detail Customer Service Representative - Seasonal Account Highly reliable Resolved customer inquiries with accuracy and efficiency to achieve satisfaction Time management Provide accurate, valid, and complete information using appropriate tools to resolve complaints in customer account Social Media management Wordpress creation Email inbox management Video editing Graphic design December 2014 - present Davao Regional Medical Center Staff Nurse Facebook Ad management Assessed pediatric and adult patients to determine individual needs Copywriting Developed individual care plans in coordination with multidisciplinary healthcare professionals Practiced evidence-based nursing care to achieve optimum health outcomes while providing service excellence. Education June 2010 - April 2014 Software Bachelor of Science in Nursing University of San Jose-Recoletos Microsoft Word, Excel, Powerpoint Canva design Google workspace Grammarly Hobbies Slack Reading books Shopify Traveling Shipstation Watching movies Gorgias Yotpo