Sheila Mae M. Roda

​I have had extensive work experience in office environments esp. in customer service and sales department, I've been in the BPO industry for 5 years and I've been working online for more than 3 years. I am confident with my skills and the ability to work with many different types of people.

My past experiences have shown me that I enjoy facing and overcoming the challenge of giving customer satisfaction.Without any doubt,once I practiced myself for any questions,I feel very confident answering any concerns and I like the feeling of being able to help,and I believe that combining my knowledge in customer service operations and my analytical expertise , I would be a very valuable member of this team.

I am also proficient in the English language, both oral and written. I am able to effectively communicate using the English language.

For over a year ,I've worked in an Australian company where I started as a Sales Representative answering phone, chats and emails. Shortly after, I got promoted as a Sales Manager doing various tasks and projects to ensure the business is at its best and the sales are going upward.
I've also worked as a Customer service representative to a US based company calling brokers to introduce the company's platforms for SBA lending.

I've also worked as an Inside Sales Representative for Keller Williams Realty for over a year.

I've also worked as a technical support representative of AT&T to one of the call centers here in the Philippines.

I've had many experience in selling different products to countries like USA,Australia,Canada and UK. From beauty products to home and car insurance, to online courses,magazine subscription,diet products and etc.

I am highly independent. I always try to solve problems on my own. But I never hesitate to ask questions or ask for help whenever it becomes necessary. The top reason why you should hire me is because I value integrity and loyalty in whatever I do, and I am trustworthy and I would guarantee that I can be a great asset to your company.

Skype ID: sheila.flatworld