Sheila Mae Bobo

S HEILA MAE C. BOBO CUSTOMER SERVICE REPRESENTATIVE CONTACT --https://www.facebook.com/sheshells.b? mibextid=ZbWKwL Hernan Cortes St., Nawanao Blk 3., Subangdaku, Mandaue SKILLS Communication skills PROFILE I am a ESL Teacher before for 6 months, I’ve been teaching local students and international students in which I am helping them to learn English language and some various subjects that they needed. I also worked as a Customer Service Representative for 6 months, where I handled surveying customer’s satisfaction about the product and appointing their scheduled date of meetings, and some other details. I am self-employed last year, where I sell trending products online through my own small business. I handle everything from sourcing to customer service. Tech Savvy Critical thinking Flexibility Time management Adaptability ABOUT ME I am Sheila Mae C. Bobo, 22years old who is highly motivated and has a strong commitment to delivering exceptional customer service. I have a positive attitude, and a natural ability to connect with people. I adapt quickly, remain calm under pressure, and dedicated to effectively learn. With a keen attention to detail and a focus on teamwork, I strive to bring value for me to become a part of a job. EDUCATION WORK EXPERIENCE ESL Teacher ECC- Customer Service Representative OutsourceSg 2023 Self-employed HOME- University of Cebu- Banilad BACHELOR OF SECONDARY EDUCATION- ENGLISH- ACHIEVEMENTS & AWARDS Juan Pamplona National High School • Graduated of Humanities and Social Sciences K12 HUMANITIES AND SOCIAL SCIENCES- • Dean’s Lister 1st and 2nd Semester of- • Halad sa Kabataan 2nd placer of Sayawit Contest in Capitol Cebu City of 2018 Tayud Elementary School- • 2nd placer of Broadcasting in Dalaguete, Cebu of 2015