S
HEILA MAE C. BOBO
CUSTOMER SERVICE REPRESENTATIVE
CONTACT
--https://www.facebook.com/sheshells.b?
mibextid=ZbWKwL
Hernan Cortes St., Nawanao Blk 3.,
Subangdaku, Mandaue
SKILLS
Communication skills
PROFILE
I am a ESL Teacher before for 6 months, I’ve been teaching local students and
international students in which I am helping them to learn English language and
some various subjects that they needed. I also worked as a Customer Service
Representative for 6 months, where I handled surveying customer’s satisfaction
about the product and appointing their scheduled date of meetings, and some other
details. I am self-employed last year, where I sell trending products online through
my own small business. I handle everything from sourcing to customer service.
Tech Savvy
Critical thinking
Flexibility
Time management
Adaptability
ABOUT ME
I am Sheila Mae C. Bobo, 22years old who is
highly motivated and has a strong commitment
to delivering exceptional customer service. I
have a positive attitude, and a natural ability to
connect with people. I adapt quickly, remain
calm under pressure, and dedicated to
effectively learn. With a keen attention to detail
and a focus on teamwork, I strive to bring value
for me to become a part of a job.
EDUCATION
WORK EXPERIENCE
ESL Teacher
ECC-
Customer Service Representative
OutsourceSg
2023
Self-employed
HOME-
University of Cebu- Banilad
BACHELOR OF SECONDARY
EDUCATION- ENGLISH-
ACHIEVEMENTS & AWARDS
Juan Pamplona National High
School
• Graduated of Humanities and Social Sciences K12
HUMANITIES AND SOCIAL SCIENCES-
• Dean’s Lister 1st and 2nd Semester of-
• Halad sa Kabataan 2nd placer of Sayawit Contest in Capitol Cebu City of 2018
Tayud Elementary School-
• 2nd placer of Broadcasting in Dalaguete, Cebu of 2015