Sheila Ganzan

Sheila Ganzan V I R T U A L http://bit.ly/Sganzan P R O F E S S I O N A L , - Skills Administrative Assistance Blog Management Basic Video/ Audio Editing Social Media Management Customer service/Support Online Email Marketing Support Landing Page/ Sales Funnel Set up Project Management Process Improvement Training and Presentations Creative/Content Writing Research Website Design and Set up Webinar Set up Achievements Licensed Professional Teacher Process Improvement Awardee SYKES Top Performer for 2005 Best Agent of the Month Top Producer Perfect Attendance award Ice Breaker Award L P T - sheilaganzan77 Work Experience November 2014- up to present Freelance COMMUNICATIONS MANAGER PSMDCF (Philippine Stock Market Discussion Comments and Forecast) April 2014 – Present) GENERAL VIRTUAL ASSISTANT Climer Consulting November 2015 – February 2016 SOCIAL MEDIA MANAGER Cleaning Service Industry September 2015- July 2016 TUTOR (Part time) July 2012- Oct 2014 Singapore Telecoms ENGINEERING OFFICER (RESOLUTION TEAM) PREMIUM TECHNICAL HELPDESK May 2004- July 2012 Sykes Asia Inc TECHNICAL/CUSTOMER SUPPORT REPRESENTATIVE HELPDESK OFFICER & MANUAL PROCESSOR (MP) TECHNICAL/BILLING SUPPORT REPRESENTATIVE QUALITY ASSURANCE COORDINATOR Aug 2002- Dec 2004 First Ring Asia/ SMI Services Inc QUALITY ASSURANCE TRAINER (SALES/OUTBOUND) Recruitment Team SALES / OUTBOUND CALL CENTER AGENT Education | Courses | Trainings Far Eastern University NRMF / St. Jude College - Graduated Bachelor of Science in PT Roosevelt College Cainta - Professional Teaching Certification (Earned Units) Online Marketing Club by Jomar Hilario the Tim Ferriss (of 4 hour workweek fame) of the Philippines INSTANT VIRTUAL SKILLS | Marketing Automation, Growth Hacking, Copywriting by Jomar Hilario UP! Your Service Ron Kaufman Singapore 2012 Digital Business Summit Nov 2014 International Business Masterclass Feb 2015 The EntrepChamp Singapore Aug 2014 VA Seminar Feb 2011 Time Management Training Sept 2004 Root Cause Analysis QUALITY BOOTCAMP Aug 2004 www.sheilaganzan.com