Shehzad Khalil

Hi! I'm Shehzad Khalil, a dedicated professional with extensive experience in Quality Assurance, Customer Service, and Sales. I am passionate about enhancing service quality, supporting sales teams, and ensuring exceptional customer experiences.

I bring strong skills in call quality monitoring, performance analysis, and coaching to improve team performance. I excel at multitasking, managing high-volume inbound and outbound calls, and resolving customer inquiries efficiently. My ability to build lasting client relationships and consistently meet or exceed targets has been a key part of my success.

I am proficient in CRM systems, as well as Microsoft Excel, Word, and PowerPoint, allowing me to manage data, create detailed reports, and present insights effectively. My multilingual communication skills in English, Urdu, and Pashto help me connect with diverse audiences with clarity and empathy.

I am always excited to bring my skills, dedication, and proactive approach to new opportunities. If you're looking for someone who is organized, resourceful, and committed to excellence, let's connect!