Shehzad Ghouri

Shehzad Ghouri    55/A Saroba Garden Ferozpur Road Lahore, Pakistan  Mobile: -   Email:-       Professional Profile    I am an enthusiastic and dedicated professional with extensive experience in sales and customer service industry. An exceptional leader who is able to develop and motivate others to achieve targets, I can demonstrate a strong ability to manage projects from conception through to successful completion.  A proactive individual with a logical approach to challenges, I perform effectively even within a highly pressurised working environment.      Working Experience    Jordana Restaurants BR Pizza Express Dubai U.A.E    I have Worked as a waiter. Jordana restaurants have 7 outlets of Pizza Express in Dubai U.A.E.   Nov 2013 – April 2015    Sky B.P.O Pvt Ltd. Lahore, Pakistan.    Worked as a Supervisor.   Jan 2008 - Feb 2009  Sky BPO is a worldwide contact center with offices in six countries Including U.K. and Canada providing various contact center solutions for International Clients.     Protégé Global Lahore Pakistan     I worked as a negotiation officer. Protégé Global providing technology solutions like web development to clients in USA. They also worked on behalf of medical providers in USA specifically in California.   My job was to generate revenue for medical providers by calling relevant insurance companies. Which include calling, emailing also.  Oct 2015 – June 2016         Education    Graduation:  I did my graduation from Punjab University in 2005, with Economics, Journalism & Persian.  Intermediate Computer Sciences:    I did my I.C.S. from Lahore Board in 2003, with Computer, Physics & Maths.  Matriculation:  I did Metric from Lahore Board in 2001, with Biology, Physics & Chemistry.      Personal Details    Date of Birth 29th Oct , 1983  Religion: Catholic Christian  Marital Status: Married    Languages    English.   Urdu   Punjabi & some other rural languages.                                                                                    Personal Skills    Computer literate (MS Office)  Excellent organization skills    Other Skills    Excellent written and oral communication  A continuous improvement philosophy  Astute negotiation skills  Natural problem solving skills  High stamina to effectively operate in a fast moving environment  Strong eye for detail  Clear telephone manner  Writing ability to enter notes on system clearly and concisely  Self-motivation  Good presentation skills    COMPUTER SKILLS    MS Office,   Database  C++  Windows   Internet & its applications    In view of the facts provided in the resume, I hope that you will give me a chance. I assure you that I will perform my duties honestly, faithfully and leave no stone unturned for the prosperity of esteemed organization.    * References can be furnished upon request.