Shehanie

Shehanie L. Yumang Loma, Biñan City, Laguna-- Personal Information A Date of birth : Place of birth : Religion Civil status Nationality Height Weight Gender : : : : : : July 25, 1994 Nabuslot, Pinamalayan Mindoro Protestant Married Filipino 5'0 45 kg. Female Oriental Objective Pursuing opportunity which will allow me to grow professionally ,while effectively utilizing my versatile skill set to help promote your corporate mission and exceed team goals Educational Attainment Tertiary : Bachelor of Science in Elementary Education EMA EMITS COLLEGE PHILIPPINES Pinamalayan, Oriental Mindoro -) Secondary : Nabuslot National High School Nabuslot, Pinamalayan, Oriental Mindoro -) Primary : Nabuslot Central School Nabuslot, Pinamalayan, Oriental Mindoro -) EMPLOYMENT EXPERIENCE Sr. Accounts Receivable Specialist Infosys BPM Limited April 2018- June 2023 5f Vector Two Building, Northgate Cyber zone Filinvest Corporate City, Alabang Muntinlupa City Duties and Responsibilities ● Organize work list to prioritize past due accounts by outstanding dollars, risk level, payment history and overall customer value by running a detailed aging report ● Identifies issues causing delays in customer payment and works towards resolution. ● Follow up previous collection efforts to ensure payments are received as promised ● Perform account reconciliations in a timely and accurate manner. ● Resolve customer complaints, disputes and research account discrepancies. ● Provide recommendation to management for write off, final demand letter, bad debt reserve or payment plan ● Handle customer and supplier calls with a high degree of customer service QUALIFICATIONS & SKILLS ● Computer Skills with knowledge of MS applications and Oracle ● Verbal and communication skills ● Flexibility and Adaptability ● Interpersonal skills ● Able to work under pressure with minimal supervision I hereby declare that the above information is correct and true to the best of my knowledge and belief. Shehanie L. Yumang Applicant