Sheena Torres

TORRES, SHEENA P. Address: 2037 M. Hizon Street, Sta Cruz, Manila Mobile#:- Email:- OBJECTIVES: • I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities. • I want to be part of the success in an environment of growth and excellence. PERSONAL BACKGROUND: Date of birth: Place of birth: Civil Status: Gender: Height: Weight: Religion: Citizenship: Father’s Name: Mother’s Name: Parent’s Add.: February 09, 1993 Tanjay, Negros Oriental Single Female 5’5 125lbs. Roman Catholic Filipino Joven G. Torres Ma. Murseza P. Torres 2037 M. Hizon St., Sta. Cruz, Manila QUALIFICATIONS: • • • • Dedicate and hardworking individual Exceptionally versatile and adoptability Exposed and interacted with a wide variety of personality Ability to advance to a higher job levels with activities efforts toward selfdevelopment and advancement • Willing to render overtime • God-fearing man • Computer literate: MS Word, Excel and PowerPoint WORK HISTORY: Mcdonald’s Company Counter Person/ Service Crew January 2012 – August 2012 Halo Mobile Clothing Sales Staff September 2012 – November 2012 Blue Magic Seasonal Sales Staff November 20, 2012 – January 2013 Altair Global Solutions August 30, 2015 – January 17, 2017 CALL TRANSFER AGENT– August to November 2015 COLLECTION SPECIALIST–3rd week of November 2015– January 17, 2017 Outbound and Inbound calls. KGB Philippines June 5, 2017 – February 4,-MONEY LENDING UK – Customer Assistance Advisor Handling both Loans and Credit Card accounts. Outbound and Inbound calls Admin task, Email and Chat Support Versatile Marketing (Freelance) – March 2020 Worked part time as a cold caller for an insurance company, tracing possible insurance clients. Also a cold caller for a real estate properties. Flatplanet Inc. – Oct 2020 – April 2021 Worked as Customer Service Representative on a logistics account. Handled chats/emails. Worked on a platform as a middleman, communicates with merchants, recipient and carriers across Australia. Ex. Couriers Please, Aramex, TNT, Allied Express, Bonds, Yello On Demand. EDUCATIONAL ATTAINMENT: TERTIARY: Far Eastern University Recto, Manila 2010 – 2011 Manuel Luis Quezon High School Blumentritt, Manila 2006 – 2010 Francisco Balagtas Elementary School Alvarez St., Manila 2000 – 2006 SECONDARY: PRIMARY: CHARACTER REFERENCES: - Mr. Crisgerald Guinto Team Leader (Altair Global Solutions- - Mr. Randy Tungol Customer assistance Advisor (Kgb Philippines) - - Ms Jennifer Raz Collections Specialist (Collection House) - I HEREBY CERTIFY THAT THE ABOVE INFORMATION IS TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE AND BELIEF. _______________________ Applicant’s Signature