Sheena Marie Harani

Office & Admin (Virtual Assistant) Experience:

Virtual Assistant Skills:

• Check Emails and Designate Staff member in Buildium

• File Organization for Accounting like Re-naming, and filing scanned, mailed invoices

• Accounting Duties like Enter invoices into Buildium and Establish Utility Reversions at Current Units

• Property Management Duties

• Leasing Duties like Landlord Verifications, Renewal Reporting, Applications Reporting, etc.

• Updating the Home Depot Charge spreadsheet each day, make sure everything is being approved

• Parking Audit

• Check Emails and Designate Staff member in Buildium

*Responding to tenant requests

• Listing updates and Listing Onboarding

Customer Service & Admin Support Experience:

Customer Service Skills:

• Clear Phone, Emails, Voicemail and Live Chat Communication

• Empathy Ability

• Time Management and Flexibility

• Closing Ability

• Respond to Tenants Request