SHEENA LAVIÑA
VIRTUAL ASSISTANT / DATA
ENTRY
CONTACT ME AT
Home Address: #30 2nd Avenue,
Fortune Homes Executive
Homes, Lanang, Davao City--
https://www.facebook.com/iA
msheenaBenzal
www.linkedin.com/in/sheenabenzal-
SKILLS SUMMARY
Customer Service
Logistics
Data Entry
Social Media Posting
Video Editing
Proficient in Microsoft Office
(MS Word, MS Excel, MS
PowerPoint)
Youthful and yet very mature;
willing to learn and grow;
passionate about achieving a
challenging position that
allows meaningful contribution
to a business success
Possess effective social and
interpersonal skills
Fast learner and flexible,
capable of working in a
pressurized and fast-paced
environment
Joyful employee by
consistently maintaining a
cheerful attitude
Ability to maintain good
relationship with partners and
customers
Demonstrated commitment to
provide customer service
PERSONAL PROFILE
Enthusiastic individual with 7 years of customer service and
logistics experience. To obtain a responsible position where
in my skills, knowledge and experience will be contributed
towards the improvement of the company. My innovative
ideas and active personality should assist me a lot in adding
to the company's growth.
WORK EXPERIENCE
Frontdesk Officer / Data Encoder / Logistics Assistant
Union Galvasteel Corp., Inc | Oct 2010 - Sept 2013
Taking phone calls, answering to client inquiries,
updating records and files
Create functional and technical documents
Document and Data Entry
Managing hard copies, scanning documents and handling
other data related tasks
Conduct day-to-day logistics coordination, planning, and
implementation across multiple teams
Scheduling of truck trips, dispatching of Trucks
Customer Service Representative / Marketing Sales /
Operations Assistant
F2 Logistics Phils., Inc. | Oct 2013 - May 2018
To provide information about services
To respond to customer's inquiry, complaints and
process returns
To provide Sales Quotation Proposal and Submission to
clients, Sales Reports, Inventory Reports
Dispatching of trucks
Monitoring of cargoes, Container Van transfer
EDUCATIONAL HISTORY
University of Southeastern Philippines
Bachelor of Science in Geology | 2009 - 2011
Studied Earth's origin, composition, characteristics, and
process.
Studied basics of applied mathematics and science.
