Sheena Kimberly Garrote

Sheena Kimberly C. Garrote Blk 148 Lot 19, Bulaon, City of San Fernando, Pampanga- |- Objective I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities. Education  Angeles University Foundation | Angeles City Bachelor of Science in Information Technology | Year Graduated: 2006 Skills & Abilities Can work under pressure with minimal supervision; willing to learn and adopt new things Knowledgeable in Microsoft Office, MS Outlook, Seqoya, Clearly Inventory, Zendesk & Emersion Experience September 2014-Present Executive Services Specialist II| Cloudstaff Phils Inc | Angeles City Frontier Networks  Responsible for handling customers concerns  Responsible for updating client's records in the system  Process orders for Medical Aids Subsidy Scheme (MASS) Salaris Consulting  Responsible for handling customers concerns  Responsible for processing benefits (Remote Area, LAFHA, Associate Lease, Fly in-Fly out)  Responsible for processing payroll & banking reports for clients  Responsible for submitting month end reports & bank records to clients  Responsible for setting up new clients record in system October 2011 – September 2013 Sales Associate | Eastwest Banking Corporation | City of San Fernando, Pampanga    Clearing Clerk: Responsible for handling and processing outgoing and incoming checks Sales Associate: Processes account opening and promotes the Bank's products and services to existing and potential clients Roving Teller: Responsible for pick-up deposits from clients May 2011 – October 2011 Financial Executive| AXA Philippines | Dinalupihan, Bataan   Provides financial planning services to bank clients Sells investment linked products and insurance October 2010 – May 2011 Customer Service Representative | NCO | Angeles City  Provides assistance to T-Mobile clients on their accounts May 2010 – October 2010 Checking Supervisor | Mercantile Stores Group | Angeles City   General supervision of staff Responsible for daily and weekly schedule of checkers November 2009 – April 2010 Store Supervisor Administration | Robinsons Appliance | Angeles City   General supervision of staff Responsible for monthly schedule of sales representatives August 2017 – August 2008 Management Trainee | McDonalds | City of San Fernando, Pampanga    Safe Manager: responsible for daily bank deposit and in charge of money in vault Counter Manager: general supervision of crew, lobby and kitchen Manager in charge: in charge of the whole shift; acceptance of delivery and inventory of stocks Seminars & Training       Intermediate Remote Area Benefits Training | Cloudstaff Phils Inc-Salaris Remote Area Benefits Training | Cloudstaff Phils In-Salaris Payroll Talk: Trends in Australian Payroll | Angeles City | July 14, 2016 Basic Course on ID Card & Check Fraud Detection & Prevention | City of San Fernando Pampanga | August 11, 2012 Counterfeit Detection | Makati City | November 18, 2011 Signature Verification & Forgery Detection | Makati City | November 17, 2011 Reference    Elaine Flor Manansala | Team Leader | Cloudstaff Phil Inc |- Joanna Marie Macalino | Accounts Manager | Beepo |- Coral Patterson | Manager Salaris Consulting |-