Sheena Bale D. Nepomuceno

SHEENA BALE D. NEPOMUCENO BS Computer Science Quezon City, Philippines - -  WORK EXPERIENCE A Bachelor’s degree of Computer Science. Cosmic Technologies Inc. / Cherry Mobile (Manila, Philippines) (November 2013-January 2016)  Position  Duties and Responsibilities : : Overseas Business Development Officer (Supervisory) ⚫ Supports a company's business development team by performing all the tasks needed to facilitate the closing of sales deals. ⚫ Facilitating the shipment of the phones (Talking to the Forwarders and Consignee). ⚫ Communicating with all the Distributors. ⚫ Correspondence, coordinating and scheduling meetings, and completing all paper necessary to facilitate business. ⚫ Responsible for building and maintaining relationships with clients and potential business partners in an effort to promote a climate that facilitates future sales for the organization. ⚫ Present a professional, welcoming first contact to all clients, board members, staff, media, etc. – by phone, in person, and email. Responsibility for development & implementation of efficient office systems. ⚫ ⚫ Responsible for incoming and outgoing mail, shipping and receiving. Provide support for Marketing/Communications. Vicsal Development Corporation/Metro Gaisano (Cebu, Philippines) (October 2011- January 2013)  Position  Duties and Responsibilities : : Importation Assistant ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ Prepares and sends Purchase Orders (PO). Coordinates/ refers to Merchandising department PO concerns and other information relevant to the others made. Coordinates with Logistics Department (receiving points) in receiving imported merchandise deliveries. Make necessary follow ups/ inquiries for PO’s not delivered on the expected date of arrival and other related concerns to the agent for prompt resolution. Makes necessary revisions on the affected documents. Ensures the timely endorsement of the transmittal and other receiving documents needed in the receiving of merchandise to the delivery location. Evaluates PO prepared and the receiving documents for merchandise to be purchased/ purchased thru the assigned agent. Process receiving documents for endorsement to accounting department for check issuance. Makes timely reports to superiors on any irregularities or disciplinary concerns on area of responsibility. Demonstrates continuous effort to improve operations, decrease turnaround times, and streamline work processes. Prepares/Creates Standard Purchase Order in Oracle. Performs other tasks as may be assigned from time to time by the immediate superior. 724 Care Inc, (Cebu, Philippines) (September 2010- October 2011)  Position  Duties and Responsibilities : ⚫ ⚫ ⚫ ⚫ ⚫  : Customer Sales Representative Support and provide superior service via phones, e-mails as a receiver and caller. Use questioning and listening skills that support effective telephone communication. Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects. Understand the impact of attitude in handling calls professionally. Effectively deal with job stress, angry callers, and upset customers. Apply the proper telephone etiquette to satisfy various customer situations. EDUCATION Tertiary : Bachelor of Science in Computer Science Holy Trinity College General Santos City, Philippines 2006 – 2010 Secondary : Irineo L.Santiago National High School General Santos City, Philippines - Elementary : General Santos City S.D.A. Elementary School - General Santos City, Philippines  TRAINING AND SEMINAR Software Freedom Day 2008 Notre Dame of Dadiangas University Software freedom Day 2009 Notre Dame of Dadiangas University- IBED Content Management System 2009 Holy Trinity College Php and Mysql 2010 Holy Trinity College REFERENCES AND FURTHER DATA WILL BE AVAILABLE ON REQUEST