SHEEN ISMHAEL LIM
IT Consultant
OBJECTIVE | An IT consultant and engineer with over 5 years’ experience with Customer Support,
System Administration and IT Infrastructure Design holding multiple certification
from recognized vendors, and demonstrated work experience on Corporate
environments network and Managed Service Providers organizations, seeking to
gain permanent employment where my skills will add similar or greater value.
SPECIALTIES |
Windows Server 2008 & 2012
Active Directory
PowerShell
Incident Tracking
Network System and Security
Microsoft Exchange 2016 & Office 365
EXPERIENCE | IT Consultant, Centre Technologies
Dallas, Texas, United States
JAN 2014 - PRESENT
Originally as Architel (got acquired by Centre Technologies) and started out as a Tier
1 Engineer and worked remotely from Philippines. Provided customer support for
100+ client networks and ensure client workstations and servers issues are dealt
with before and when they arrive. Coordinated with Client contacts for Preventive
Maintenance scheduling and parts replacement for servers to avoid permanent
downtime for critical servers that support client operation. These clients are
geographically dispersed but a large concentration of them are located in Texas
State. Worked with clients to enforce network policies that they want their users
and computer to have as a part of the security compliance their office are adhering
to.
IT Site Support II, Synnex-Concentrix
Cagayan de Oro, Philippines
NOV 2011 – Nov 2013
Started out as IT Site Support I as onsite IT and customer support for on premise
network and a remote office down town in Cagayan De Oro. Provided solutions for
issues and preventing issues from recurring. Technical Lead for Domain migration in
Cagayan De Oro site and was acting SME for the windows team. Worked closely
with IT Security Manager to ensure that the company digital policies and ISO policies
are met and enforced.
Took award for a recognized performance.
Concentrix: Top Performer 2012
Concentrix: Top Performer 2013
Promoted: IT Site Support II
EDUCATION | Bachelor of Science, Information Technology
AMA Computer College, 2011
CERTIFICATIONS
& Badges |
CCNA Security
Cert. No-JQDM
Expires: March 31, 2020
MCSA: Windows Server 2012
Cert. No. F-
No Expiration
MCSE: Cloud Platform &
Infrastructure
Cert. No. F-
No Expiration
MCSE: Productivity
Cert. No. G-
No Expiration
LPIC-1: Linux Administrator
No Certificate Number
Expires: August 8, 2022
ONLINE
PRESENCE &
Verification |
Community
LinkedIn
MCP (Microsoft
Certified Processional)
Cisco
LPI
Description
View my recommendations from people who I currently and
used to work with in LinkedIn.
https://ph.linkedin.com/in/sheen-ismhael-lim-573ba666
To view my Microsoft Transcript, visit the link below using
the information provided and view all of my Microsoft Issued
Certificates.
Transcript ID:-
Access Code: ChickenPork2017
https://mcp.microsoft.com/Anonymous//Transcript/Validate
To verify Cisco Certificate Validity, visit
https://ciscocertificates.com//verify.cfm
And enter the verification No.
CCENT Verification No-IQAJ
CCNA Security Verification No-JQDM
To verify my LPI Certifications, visit the link below and
provide the information.
LPI ID: LPI-
Verification Code: greyd9k3p7
https://cs.lpi.org/caf/Xamman/certification
