Shebha K Anchula

SHEBHA KEZIA ANCHULA Plot Nos 4 BalajiAnjandari Uppal - Telangana Ph:- Email:- Career Objective: Seeking a challenging career to broaden the spectrum of knowledge with the mutual benefit and to grow along with the organization and to see myself in a responsible position. Overview: A dynamic professional with over 11+ years of rich experience in Procurement Operations & Helpdesk, Supply Chain, Sourcing, Invoice Processing, Catalog Management and Process Transitions. An Expert in Process Transitions and was successful in transitioning 5 processes till date. Analytical, logical, lateral thinker and problem-solver. Uses creativity and a positive response to pressure to generate effective solutions geared to time-sensitive deadlines. An organizer and forward planner who relishes challenges and demonstrates adaptability and versatility within fluid, ever-changing and demanding situations. Articulate, confident and outgoing, an accomplished communicator who mediates effectively and uses negotiating and persuading skills to achieve consensus through compromise. An effective contributor with distinguished abilities in end-to-end business operations, self-motivator to maintain deliverables as per SLA; effectively resolved escalated issues communicated the status and resolution options to the interested parties. A keen strategist and planner with skills in conceptualizing and effecting process initiatives to enhancing process efficiency; contributed ideas for the growth of the process and the team. Proven skills as a team player to work in sync with the corporate set parameters & working with the team for achieving business and individual goals. Skilled in Managing operations while working in close coordination with the team members and managing procurement and sourcing process in the Company. Skilled at delivering strategic & administrative support, providing training to the team members. Ability to work in a fast paced and deadline driven environment while remaining focused on the Job. Adroit in understanding client requirements and adhering to their needs. Demonstrated excellence in transitioning processes and sub processes. Possess excellent interpersonal, communication & organizational skills with proven abilities in customer relationship management & effective change management. Identifying and executing core catalogs and full line catalogs with new and existing vendors. Competencies & Skillsets Procurement Operations & Helpdesk: Successfully Handled Printing, Marketing, Facilities and IT Categories. Transition Management: Instrumental in remote transitioning the process from US in turn yielded with new business ventures. Identified the new vendors with whom we built a rapport which in turn resulted in fruitful business contracts. Negotiated contractual terms regarding quantity, price, delivery, quality, freight routings, and other standard or special contract terms. Evaluated current and potential sources of supply to identify and prioritize areas requiring new sources of supply or performance improvement. Experienced with supplier pricing negotiations. Expedited supplier material, where required, to meet shortfall between current plan and customerorder requirements. Coordinated with Accounts Payable on billing and/or credit issues. Identified areas of payment improvement with business critical suppliers so as to gain a carrot tothe vendor for better terms on cost effectiveness. Process Management: Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures and controls to maximize customer satisfaction level. Mapping global client s requirements and coordinating in developing and implementing processes in line with pre-set guidelines. Interfacing and coordinating with Quality Team and Managers to ensure operational efficiency. Establish processes to continuously monitor the process and work on client(s) feedback as part ofcontinuous improvement. CRM and Key Client Management: Attending grievances of the customers and sorting out their issues. Collating the feedback from the interested parties and analyzing them for improving the process operations. Building and strengthening relationships with key accounts. Reporting and presenting the KPI(s) to stake holders and enabling an active communication channel. Career Contour Genpact India, - March 2012 till July 2018- Designation: Assistant Manager Key Highlights as Assistant Manager: Handling a team of 7 buyers. Reporting & guiding the performance of all the buyers to key stake holders. Identification of potential new business opportunities and service expansions and working towards business expansion. FTE Analysis, forecasting and planning for the business. Taking care of various buyer activities viz., Spot purchasing, releasing against a contract, expediting and payments. Spend Reports and Publishing of dashboards. Timely Updation of the items to the core catalogs and ensuring the respective users are aware of the newly added item and the prices. Keeping a tab on the spend of the catalog items and educating the requisitioners to order through the catalogs. Timely creation of Framework and Blanket POs for respective categories at the set time. Focusing on continues improvement plans and working with the client to implement the same. Key Highlights as Buyer: Played a vital role as a buyer support Attained proficiency on the process in short span of time. Handled and led new business process migrations successfully being a neophyte. Identifying vendors as per the Company s strategic/approved Vendor list to drive reduction in the total cost of acquisition of goods and services. Achieved a key savings of $250,000 for the year 2014. Reporting Global data for the team Trained new joiners about purchasing procedures in SAP MM in the SAP R/3 4.6 version. Specialized in reverse auctions by raising multiple RFQ s (Request for Quotes, proposals), to source the right material from the right vendor for the right price. Analyzing the business spend so as to identify the areas of improvement to bring in cost effectiveness in the procurement. Cleaning up the Exception notices and paying the Vendors as per their invoices with minimum turnaround time. Identification of suitable suppliers and negotiation with respect to the price, pay terms while considering the demand and supply situation, while minimizing risks and costs. Maintaining the repo with business partners which in turn yielded new businesses and appreciations. Strategic buying which included critical negotiation with vendors which in turn helped the organization in hard $ savings. Constantly upgraded my knowledge which in turn helped me become a point of contact for the business partners My endeavors yielded me with the recognition Bronze Awards, Silver awards and a Pinnacle Award, customer compliments and appreciations. E.I.DuPont Services Centre India Private Limited - September 2008 till Dec 2011 Designation: Senior Procurement Specialist. Responsibilities: Creation, Amendments and Renewing of Agreements / Contracts and Purchase Orders in SAP and Ariba. Creation of White Paper Amendments. Collecting data and uploading of contract documents into contracts repository system. Reviewing the contract documents to understand the product/services and terms of the contract. Worked on renewing the existing contracts with the suppliers Worked on Capital Savings Projects for buyers Subject matter expert for Work Flow (Web Cycles) and was a single point of contact for resolving all kinds of critical invoice in the department. Had trained all the new joinees on the Web Cycle Process and conducted refresher training for the existing staff. Analyzed the historical data and identified areas of improvement and implemented the same which brought in reduction of 7% of the total incoming WCs and an average upto25% on business critical suppliers. Have been a buddy trainer for almost 7 people and have transitioned buyers to them successfully. Working on helping in On Time payments to the suppliers and ensuring that there are no misses from the suppliers in invoicing. Creating Process Maps for Workflow and DuPont Titanium Technology process. Working on releases (DTT) and spot buys (Basic Chemicals and DTT). Order confirmation with the supplier. Achievements: Successfully supported two buyers to save $ 4.5 million for the organization by on time payments to the suppliers (Working Capital Project). Worked on Volume project with the buyer, which helped us to analyze the quantity required at the site and avoid wastage of the ordered material. Successfully achieved all the set targets for the respective months and also supported the team members in achieving the team targets. Successfully handling DTT process from the date of transition without any issue or escalations. Successfully transitioned DTT buy desk (from Michelle to Suneet). Was successful in Reducing the number of incoming web cycles. Initiated the invoice process (pulling of reports for open invoices) Received Pat on the back from the management 4 times. Successful trained new joinees on the complete buy desk and helped him to get into a buyer Aligned role in a short span of 6 months. Successful in sharing process knowledge to 3 of the team members who moved from a transactional role to a buyer aligned role. IBM Global Services, Bangalore - May 2006 to September 2008 (2 yrs and 4 months) Designation: Coordinating Procurement Specialist (Colgate Process) Responsibilities: Creation and Amendments of Purchase order. Interacting with Operational Category Managers. Communicating with the suppliers for pricing and delivery of the item. Working on Invoices, Handling Projects. Solving Escalations. Delivery Excellence. Cross training the team members. Achievements: Was successful in clearing Payments to the vendors. Flipped highest number of Purchase Orders. Introduced a process to resolve the blocked invoices faster. Single Point of Contact for any issues relating to the invoices from a very critical service vendor. Thus resulting in process improvement and increased efficiency Was successful in stabilizing the invoice process from the end user s function Received the Best Performer Award. Educational Details: Degree University/Board Year of Passing MBA ICFAI- B.com Karnataka University- P.U.C PU Board- SSLC KSSEB- Technical Expertise: MS office and Internet concepts. Well versed with ERP like SAP, and Ariba. Personal Details: Date of Birth: 22nd March 1983 Father’s Name: Samson Anchula Visa US: Valid till June 30th 2018 SHEBHA.KEZIA. ANCHULA