Shea Rollins

Shea A. Rollins Springdale, Maryland 20774 United States Mobile:- Email:-Work Experience: Safety Recall Specialist National Highway Traf c Safety Administration (This is a federal job) 1200 New Jersey Avenue SE Washington DC, DC 4/24/2022 - Present Hours per week: 40 Series: 0301 Miscellaneous Administration And Program Pay Plan: GS - General Schedule (Ch. 51, 5 U.S.C.). Grade: 08 This is a time-limited appointment or temporary promotion Duties, Accomplishments and Related Skills: Ensured safety recall campaigns complied with all statutory and regulatory requirements; expeditiously implemented recall public noti cations and remedy campaigns; accurately tracked recall performance for maximum safety bene t, and participated in community outreach to ensure and encourage safety recall compliance. Key Accomplishments: Employed vehicle safety data IT infrastructure and analytical tools to track, visualize and present recall performance, follow-up on performance outliers, and report on trends in support of NHTSA Enforcement activities. Consulted with Engineers and Safety Investigators to obtain latest defect investigation data associated with manufacturer’s proposed safety recalls. Prepared and delivered a monthly presentation to Senior Executive Of ce Director. Veri ed for technical accuracy, new safety recall submissions and associated documents and published new recalls to the nhtsa.gov website. Generated specialized notices to manufacturers who appeared to have recall performance problems in the early stages of a recall. These notices identify the recall, what the vehicle safety issue is, and encourages the manufacturer to focus on correcting the condition. Excel: Level 2 — Completed 8/17/2022 fi fi fi fi fi Salesforce Training — Completed 7/20/2022 Supervisor: Alexander Ansley -) Okay to contact this Supervisor: Yes Operational Staff Assistant National Highway Traf c Safety Administration (This is a federal job) 1200 New Jersey Ave SE Washington DC, DC 4/13/2020 - 4/24/2022 Hours per week: 40 Series: 0303 Miscellaneous Clerk And Assistant Pay Plan: GS - General Schedule (Ch. 51, 5 U.S.C.). Grade: 08 Duties, Accomplishments and Related Skills: Assists and provides guidance on an entire range of operational support for a 90-person engineering and safety investigative organization, Supports cross-organizational functions such as coordination and maintenance of Standard Operating Procedures, of cial travel related matters, executive and large-scale organizational schedule management, technical guidance, and disseminating recalls related information to external stakeholders. Key Accomplishments: Designed and maintains interactive programmatic reporting products using MS Visio. Developed and leads a MS Excel training for a group of employees in conjunction with a mentorship program that I participated in. Created templates for letters, interview questions, Gantt charts, and other documents to standardize routine processes within the division. Participated in a special project with the Information Technology team to implement a newly developed application for recall investigation processes. Conducted surveys as the Microsoft Forms SME and ran routine data analysis. Manages OSHA Whistleblower complaints in regards to vehicle manufacturer and automotive repair practices. Contracting Of cer's Representative II — Completed 2/11/2022 Contracting Of cer's Representative I — completed 2/25/2021 Project Management Essentials — completed 3/24/2021 fi fi fi fi Travel Regulations for Non-Defense Agencies — completed 11/05/2020 Introduction to SQL Training — completed 9/11/2020 Supervisor: Paul Simmons -) Okay to contact this Supervisor: Yes Junior IT Analyst Citizant Inc. 1111 Constitution Ave. NW Washington DC, DC 8/01/2019 - 4/01/2020 Hours per week: 40 Duties, Accomplishments and Related Skills: Supported the ICAM and Public Key Infrastructures (PKI) program across 46 physical locations throughout the United States by utilizing qualitative and quantitative methods to perform analyses, assemble and evaluate information for reports and solve administration, communication and other problems suf cient to meet administrative and business needs. Key Accomplishments: Supported the training of team members by developing ways to present the new and revised policies and programs to various audiences in a manner that is transparent and credible. Provided Tier 1 customer support and maintenance to employees in relation to PIV cards and Smart ID credential updates and renewals and analyzed and generated certi cate update reports utilizing Access and Excel and coordinated with a variety of stakeholders to include the IRS, Department of Treasury and GSA. Coordinated and planned administrative functions such as troubleshooting of ce support issues, scheduling meetings and conferences, controlling correspondence, and appointment calendars for management. Created, modi ed and maintained a variety of job aids and eld guides, standard operating procedures (SOPs), and Policy Manuals. Supervisor: Brittni Adams -) Okay to contact this Supervisor: Yes Credential Specialist Citizant Inc. 1111 Constitution Avenue Washington DC, DC fi fi fi fi fi 7/01/2018 - 8/01/2019 Salary: $38,000.00 USD Per Year Hours per week: 40 Duties, Accomplishments and Related Skills: Personnel Security and ICAM to ensure the on-boarding process went successfully while following established operating procedures for inter of ce regulations for security of HSPD-12 identity and personal privacy. Key Accomplishments: Developed Excel worksheets for budgets and to track projects; processing and monitoring nancial transactions, expense management, procurement and travel authorizations. Gathered information from the GSA database and compiled personal information for use in verifying and supporting HSPD-12 veri cation process. Created a eld guide to assist newly hired credentialing specialists with routine processes and assisted in creating program recommendations. Supervisor: Denise Roper -) Okay to contact this Supervisor: Yes Community Learning Specialist Ardmore Enterprises 3000 Lottsford Rd. Bowie, MD 12/01/2016 - 1/01/2018 Salary: $0.00 USD Bi-weekly Hours per week: 37 Duties, Accomplishments and Related Skills: Assisted individuals with intellectual and developmental disabilities in the development of community awareness through the process of orientation into the community by planning and facilitating personally meaningful social, educational, vocational and/or leisure activities as part of the daily and weekly schedule for individuals I support. Key Accomplishments: Maintained accurate daily progress and attendance records and complete all paperwork in a timely manner that is set forth by agency and state policies and guidelines. Established individualized schedules to incorporate activities in the community that would satisfy their learning goals. fi fi fi fi Fostered awareness of potential interests, capabilities and uniqueness of each person who is supported and served as a role model for the members of the community by exhibiting, at all times, the type of attitude they should have towards people we support. Supervisor: Tania Cole -) Okay to contact this Supervisor: Yes Clerk (STEP) Internal Revenue Service (This is a federal job) 999 North Capitol St NE Washington DC, DC 5/01/2008 - 6/01/2012 Salary: $37,000.00 USD Per Year Hours per week: 40 Series: 0303 Miscellaneous Clerk And Assistant Pay Plan: GS - General Schedule (Ch. 51, 5 U.S.C.). Grade: 05 This is a time-limited appointment or temporary promotion Duties, Accomplishments and Related Skills: Pro ciently utilized Microsoft Suite to research and interpret information needed to prepare reports and presentations, and to respond to requests for information related to Equity, Diversity and Inclusion issues. Key Accomplishments: Created and edited reports, fact sheets, and articles for publication, communications, content and advising on the most effective method of presenting technical data and presentations most appropriate for accomplishing the reports’ or correspondences’ objective featured on the agency’s website. Developed content and served as the point of contact for the EEO lunch and learn sessions geared to educate employees on special emphasis month subjects (i.e., Women's History Month, Equal Pay Day, National Hispanic Heritage Month, etc.). Trained and supervised a team of six college interns on drafting reports and completing EEO related presentations. Collaborated with and assisted the EEO Director to plan and execute diversity trainings and conferences with over 2,000 attendees. Supervisor: Sheila Covert -) Okay to contact this Supervisor: No Education: Charles Herbert Flowers High School Glenarden, MD United States High school diploma or equivalent 5 / 2006 fi Morgan State University Baltimore, MD United States 12/2012 fi fi Job Related Training: Project Management Essentials, completed 3/24/2021 Contract Of cer's Representative I, completed 2/25/2021 Contracting Of cer's Representative II — Completed 2/11/2022 Data Science Training — Completed 8/1/2021 Travel Regulations for Non-Defense Agencies — Completed 11/05/2020 Introduction to SQL Training — Completed 9/11/2020 Excel: Level 2 — Completed 8/18/2022