SUMMARY
Over 4 years of expertise in global Project Management and Post Live Consultancy and management of Business process and system, assessing business model and its Integration with technology and Staffing. Expert level of understanding in Project Coordination tools and techniques including project scope, schedule and costing. Experienced in both Management Consulting and permanent roles for different client i.e. for Harvard Club of New York City, Rye Golf Club, Advance Hospitality technologies, and North Star Technologies Inc.
CORE COMPENTENCY
Business Analysis PracticesAnalytical Thinking and Problem Solving
Market Research Communication Skills
Documentation Software Application
Business Intelligence Process Engineer
Business Process ManagementDesign Quality Engineer
Technology Awareness Project Manager
SCORE CARD
PROFESSIONAL EXPERIENCE
Freelance Project Manager – Apr 16 – Till Date
Extensive experience in managing IT projects and preparing timeline and budget.
In-depth Knowledge of software development lifecycle, technology design methodology and analysis techniques.
Strong knowledge of Project plan, Implementation and Delivery process and procedures.
Assessed and Mitigated risk through careful analysis of project and at all levels.
Worked on projects on different technologies i.e .Net, Java, Statistical tools, Machine Learning and Neural Networks.
Managed team of designer, developer QA tester, Support and Implementation staff.
Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project.
Developing client and internal training program with documentation and webinars.
Develop a detailed project plan to monitor and track progress.
Provide remote support on different modules functions and proper use of the system. Also conducted online sessions with the clients.
Manager Service Delivery - Advance Hospitality Technologies--Jan 16 - Apr 16(Contractual Position)
Executed Support and IT Network Infrastructure Solutions Projects for Hospitality industry in California.
Developing Business Intelligence Model and strategically aligning functional team
Assist in the definition of Project Scope & objectives, involving all relevant stakeholders.
Coordinate with the internal resource and third party vendors for the flawless execution of the project.
Ensure that all projects are delivered on time, within scope and budget.
Measure Project performance measurement using appropriate tools and techniques.
Survey client satisfaction and assess real and perceived client needs.
Uphold client policies, Procedures and standards.
Work with flexible teams to develop social media plans & ensure campaigns are on strategy, time & target.
Filing ticket on the reported issue and coordinating between different teams.
Determining and clarifying strategic and operational problem via consultation.
Create compelling, persuasive presentation material and communicate key learning and recommendation to senior level executives. .
Scheduling Onsite and Remote resources to achieve functional and strategic goals.
Successfully manage the relationship with the client and all stake holders.
Analyzing risk involved and mitigating project risk.
Create and Maintain Comprehensive project documentation.
Support Consultant Tier IIApr 14 - Oct 14
North Star Technologies Inc
Operate as a lead point of contact for any and all matter specific to Project/ERP users.
Managed and facilitated team of Designer, Developers, QA Engineers, and Support & Implementation.
Involvement in Business Analysis practices, Business intelligence Analysis and linking client and top management directly to the teams.
Digital Account Management for Country Club and Golf Club across North America and Canada.
Executed CRM based software and web project.
Provide ongoing support to live clients, generating 1.2 million dollars annually.
Data visualization - Designing KPI dashboards and scorecards.
Data collection, analysis and reporting (data gathering communication, working with KPI data custodians, report compilation, KPI trend analysis, and reporting commentary)
Forecast and track Key Account metrics
Provide remote support on different modules functions and proper use of the system. Also conducted online sessions with the clients.
Managing CRM tools & concluding statistically viable results by analyzing different CRM tools' metrics.
Process improvement by analyzing CRM tools and making reports on a regular basis.
Contributed in software enhancements/upgrades and its implementation.
Filing ticket on reported issues & working as a liaison between the client and the developers/designers.
Developing client and internal training program with documentation and webinars.
Ensure quantitative and qualitative targets are met for the company portfolio in key accounts.
CRM responsibilities and developing deep and lasting relationships personally with platinum clients.
Conducting detailed analysis on Business Intelligence using SQL server reporting services for different club's operations i.e. both Financial and statistical.
Define SOPs for better delivery of projects and work load.
Increase product quality and customer's satisfaction.
Document completions of tasks and communicate with all parties.
Project Manager / TraderDec 11 - Mar 12
Highness Holding Inc.
Executed Automated trading Projects in US Equities. Equities Indices futures and ETF's, FX futures and commodity futures contracts.
Research on Oil and Gas Sector, Semi-Conductor, Bio-tech, Commodity Research Bureau CRB Index, Gold and Silver Index, Banking Index, Transportation and Broker Dealer Index.
Business Intelligence and Data-Analysis of company's stocks based on statistical analysis tool like moving average, retracement analysis, price action, and seasonal patterns.
Forecast market action based on historical trends and other variables associated with those trends.
Trade execution in different asset classes and monitoring.
Conduct in-depth fundamental research and analysis of investment across global asset classes.
Tracking news/events in markets and analyzing Breadth and Sentiment Market Internals Gauges.
Producing relevant report for decision making relevant to the Portfolio.
Frequent interaction with Dept. Head on executed trades and positions.
Building Automated Trading Strategies, back-testing & forward testing in different market environment.
Taking into confidence Dept. Head over System Design, their performance before running them live.
Collaborative management with Programming Dept. over system Designs & expected system results.
Taking Input and reporting progress to the department head.
