Shazia Faiyaz

Oyster View Apartments, Tower 1, Flat # 601 Clifton Block 2 Karachi. Mobile: - Email:- Shazia Faiyaz Objective To continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benefit mutual growth and success. Professional Summary Experienced manager with skills in leading direct reports as well as crossfunctional teams, managing a product line, justifying new product development investments, determining and documenting new product requirements, developing sales forecasts and product pricing, launching new products to the marketplace, handling all ATL & BTL activities, developing packaging material and managing exhibitions. Motivated and ambitious with excellent interpersonal communication, relationship management, and presentation skills. Education  Master of Public Administration in Human Resources from Karachi University  Commerce Graduation from Govt. Premier College  Higher Secondary Certification (Pre-Engineering) from St. Joseph’s College  Secondary School Certification (Science Group) from Govt. Pilot Secondary School Skills  Two years computer Diploma  Proficient with MS Office, Windows XP, Internet and Software Troubleshooting Experience CERA-E-NOOR – A DIVISION OF HASHWANI HOTELS (HASHOO GROUP) Manager Marketing & Sales International (May 2008 – April 2012)      Worked with Vice President and G.M. to define and execute on international market expansion plan Prioritized markets and determine market entry strategy for new countries and regions; engaged a range of business partners[agent] Developed Brochures, Website, Packaging Handled Exhibition from planning till execution Increased export business to many folds since joining and approximate 35% from previous year. GELCAPS (PAKISTAN) LIMITED-(HASHOO GROUP) Manager Product & Export Marketing (July 2003 – April 2008)          Business planning and execution Marketing, advertising and promotion planning Developed Website, brochure and stationery Export Business in all aspects Managing local and international exhibitions Other responsibilities included people-management, recruitment, motivation, training and development staffing responsibilities Appropriate administration, forecasting, budgeting, monitoring, reporting, communication and liaison. Designed and structured customer complaint policy and procedure. Handled Customer complaints ISMAIL INDUSTRIES LIMITED Asst. Manager Export Marketing (February 2001 – February 2002)  Managed the movement of products / materials in and out of the country in accordance with organizational policy and procedure, and to comply with relevant local and international law and process.  Managed the necessary documentation and online forms for the efficient, cost-effective and lawful execution of all export activities. EFU LIFE ASSURANCE (PVT.) LTD. Branch Administrator (June 1997 – April 1998)  Co-ordinated with head office and other branch offices for all sales leads, documentation, placement of insurance policy, customer complaints etc. and handled sales team. ABM DATA SYSTEM (PVT.) LTD. Sales Co-ordinator (July 1996 – May 1997)  Handled complete administration of sales with branch offices and the principal office. MAMA BABY CARE SCHOOL Office Incharge (July 1993 – June 1996) Trainings:      Extracurricular  Activities   Awards Received    “Team Building” “Win-Win Relationships” a program to develop Selling and Persuasion Attended following two courses in summer-2005 at IBA o Principal of Marketing & o Marketing Management “Developing and Executing a Customer Centric Strategy” training session by PIM & AMA (American Management Association). “Marketing Vistas” by Executive Development Center) Represented School, College Table Tennis Touring Committee Represented Karachi under-19 Table Tennis in the 2nd All Pakistan Services Cup Table Tennis Tournament. Represented Karachi team in Junior National Table Tennis Championship Received prize for best presentation for topic “HOW TO SAY NO WITH A SMILE”. 1987-89 represented St. Joseph’s College in Table Tennis and received Silver Medal and Gold Medal respectively. 1984-87 represented Govt. Pilot Sec. School in Table Tennis and received gold medals for three consecutive years.