Shayne Aiello

I am a results-driven operations leader with more than 10 years of multi-site leadership experience, specializing in P&L management, process optimization, and team development across diverse industries, including hospitality, service operations, and corporate business functions. My career path has been anything but linear — starting from an entry-level role in hotel maintenance and laundry, I worked my way up to Regional Director of Operations, overseeing portfolios generating $10M+ annually across multiple markets. This journey has shaped my leadership style: hands-on, data-driven, and people-first.

In every role I’ve held, I’ve been recognized for my ability to stabilize underperforming operations, standardize workflows, and build high-performing teams that deliver consistent, measurable results. I’ve successfully reduced turnover by more than 30%, implemented scalable training programs, and aligned operational strategies with organizational goals to drive both revenue growth and service excellence.

I bring a strategic and analytical mindset, leveraging data and KPIs to identify opportunities for improvement while remaining deeply connected to frontline operations. Whether it’s managing a multi-unit portfolio, leading a complex turnaround, or rolling out new systems across several locations, I thrive in environments where precision, adaptability, and leadership are key to success.

My entrepreneurial spirit and pace-setting mindset have also helped me succeed in high-growth environments. I’m comfortable navigating ambiguity, building processes from the ground up, and driving initiatives that deliver scalable, sustainable impact. I take pride in fostering collaborative cultures where teams feel supported, empowered, and motivated to perform at their best.

Beyond operations, I’m skilled at cross-functional collaboration, working effectively with finance, HR, IT, and executive leadership teams to align operational performance with larger business objectives. This balance of big-picture strategy and day-to-day execution has allowed me to deliver results in industries that demand both innovation and operational discipline.

Looking ahead, I’m seeking opportunities to leverage my operational expertise and leadership experience in roles that allow me to make an immediate impact while contributing to long-term growth. Whether in hospitality, logistics, corporate services, or technology-driven environments, I’m at my best when I can optimize performance, develop teams, and drive results that move the business forward.

At the core, I’m a leader who believes in building systems that scale and teams that thrive, ensuring every decision aligns with the organization’s goals and delivers measurable value.