Shayna Wethington

SHAYNA WETHINGTON--555 South 4th Street Louisville, KY 40202 Profile Detail-oriented professional with 10+ years of experience and a proven knowledge of graphic design, campaign management, product launching, scheduling, customer relations, bookkeeping, troubleshooting, creative approaches to solving problems. Aiming to leverage my skills to successfully fill the Remote Customer Service Representative role at your company. Experience 1. GRAPHIC DESIGNER Freelance Website Building and Graphic Design, Various Remote Locations / May 2015—Present • Developed creative design for print materials, brochures, banners, and signs. • Created digital image files for use in digital and traditional printing methods. • Completed final touches for projects such as images sizes and font selection. • Met with customers to present mockups and collect information for adjustments. • Worked with clients to gather and define requirements, establish scopes, and manage project milestones. • Developed graphics and visual content for social media campaigns. • Created artwork for product packaging and promotional materials. 2. CEO/ BUSINESS OWNER Shay Beauty Bar, Miami, FL / Jan 2018 – Present • • Oversee activities directly related to making products or providing services. Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products. • • • • • 3. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Direct and coordinate organization\'s financial and budget activities to fund operations, maximize investments, and increase efficiency. Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. Plan store layouts or design displays. Create and photoshoot marketing content and implement multiple platforms to advertise campaigns. TAX CLERK/ OFFICE ASSISTANT Servicio Latino Americano, Lexington, KY / Jan 2012 – May 2022 • • • • • • • Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation and maintain records for each case, including contacts, telephone numbers, and actions taken. Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information. Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Complete forms in accordance with company procedures. Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions. Learn to operate new office technologies as they are developed and implemented. 4. BEAUTY SALES ADVISOR Ulta Beauty, Frankfort, KY / Oct 2015 – Feb 2016 • Keep work stations clean and sanitize tools. • Analyze patrons' skin, hair and other physical features to determine and recommend beauty treatments or products. • Schedule client appointments. • Update and maintain customer information records, such as beauty services provided. • Operate cash registers to receive payments from patrons. • Demonstrate and sell hair care products and cosmetics. Education • Bluegrass Community and Technical College, Lexington, KY — Associates in Science 2024 (3.9 GPA) • Lafayette High School, Lexington, KY— high school diploma 2015 (3.8 GPA) Skills Trilingual; English, Spanish, and ASL. APA and MLA writing styles. Graphic design. Website design. Computer literacy. Typing 80 words per minute. Word, Powerpoint, Excel distinguished experience. Apple and PC operating systems. Medical Terminology and general knowledge. CPR certified. Organization. Customer Support. References Cheryl Boone- previous employer at Servicio Latino Americano- Ray Holdren- pastor- Mary Presley- previous employer for graphic design-