Shayma Khalil

Shayma Khalil Oakville, ON |- |-| LinkedIn Profile Dedicated, result driven and well accomplished Human Resources professional with over 15 years of strategic leadership in diverse multinational environments, including expertise in telecommunications, pension technology, and industrial automation sectors. Proven track record of driving transformative HR initiatives that improve employee engagement, streamline performance management and enhance organizational culture within high-stakes settings. Skilled in developing competency frameworks and technical learning pathways that align employee skills with organizational goals, boosting retention and career development. Recognized for coordinating training programs and engagement strategies that have set new standards in employee satisfaction, operational excellence, and alignment. Ready to leverage HR management experience to foster an empowering work environment supporting organizational and employee growth. AREAS OF EXPERTISE • • • • • • Human Resources Management Talent Management & Retention Organizational Development Project Management People & Culture Management Strategic HR Planning • • • • • • Operations Management Change Management Conflict Resolution Recruitment & Onboarding Compliance & Regulatory Standards Performance Management • • • • • • HR Department Startup and Scaling HR Technology Integration Workplace Investigation Diversity, Equity & Inclusion Employee Engagement Strategies Employee Training Program Development PROFESSIONAL EXPERIENCE PEOPLE & CULTURE LEADER (Manager) HOOPP, Toronto, ON | Jan 2020 – Nov 2023 Directed HR initiatives for the Pension Solutions Group within the IT division at a major pension plan with over $100 billion in assets, overseeing 70 employees and impacting 460,000 members and 670 employers. From Jan 2020 until April 2021, I served as a people manager for 30 employees focusing on talent development and management. Then, I functioned as a trusted HR business partner/coach to support the leadership team and newly promoted team leaders for the remaining time to ensure effectiveness & consistency in management practices across all teams. • Led a transformative employee engagement strategy that achieved a 20% increase in overall engagement scores, setting a new standard for employee satisfaction and organizational culture. • Initiated and guided the development of a comprehensive competency framework with Towers Watson, improving performance evaluation consistency and skill set alignment across the company. • Created and implemented a customized technical learning pathway for roles, fostering career development clarity and enhancing retention by providing clear advancement opportunities and transparent career pathways. • Developed and executed a diversity and inclusion strategy that increased the representation of underrepresented groups within the organization. HUMAN RESOURCES MANAGER OMERS, Toronto, ON | Feb 2018– Sept 2019 Functioned as a trusted Human Resources Manager overseeing HR operations for the LEAP project targeting to modernize the pension system for OMERS, supporting 350 onshore and offshore employees. Partnering with business leaders to establish and execute the talent management strategy. • Leveraging data analytics to provide business leaders with insights to enable them to make better-informed decisions. • Conducted comprehensive team enablement workshops that clarified roles, enhanced decision-making, and boosted collaboration across the LEAP project team, fostering a more cohesive work environment. • Transformed the employee onboarding process, introducing a more engaging and informative program that elevated new hire satisfaction scores by 15% in just four months, which significantly improved initial employee experience. HUMAN RESOURCES BUSINESS PARTNER Siemens, Egypt | Oct 2016– Aug 2017 Served as a trusted HR Business Partner for the Industrial Automation division, Mobility, and Power Generation Services, overseeing five power generation stations and 280 employees across Egypt. Partnering with the global HR team in UAE to drive employee engagement initiatives & talent succession programs. • Established and led the development of a university relations platform and on-campus student development programs, strengthening early talent acquisition and fostering industry-academic collaborations that enhanced the talent pipeline and supported organizational growth strategies. PERFORMANCE MANAGEMENT & ENGAGEMENT Sr. SUPERVISOR E&, Egypt | Sept 2012 – Sept 2016 Led the transformation of performance management processes, focusing on enhancing transparency and feedback across organizational levels. • Introduced “The Upward Feedback Model” for performance evaluation, successfully implementing a system that enhanced employee involvement in the evaluation process and improved managerial accountability. TECHNICAL TRAINING SPECIALIST E&, Egypt | March 2010 – Sept 2012 • Directed the development and execution of technical training initiatives, significantly improving workforce capabilities and satisfaction. • Delivered over 300 technical training programs, achieving an impressive 95% overall satisfaction rate, which contributed to enhanced employee performance and organizational productivity. RECRUITMENT SPECIALIST E&, Egypt | Feb 2008 – March 2010 Drove key recruitment initiatives within a leading multinational telecommunications company, efficiently managing large-scale hiring projects to meet critical staffing needs. • Led the successful recruitment and hiring of 380 employees for a high-demand offshore Customer Care project, effectively meeting stringent operational timelines and quality standards. • Achieved full completion of a Sales Retail mass hiring plan, seamlessly recruiting 100 full-time employees to meet strategic expansion goals and enhance retail operations. EDUCATION BACHELOR OF BUSINESS MANAGEMENT Modern Academy in Maadi PROFESSIONAL DEVELOPMENT Certificate in People Analytics York University | July 2023 Certificate in Inclusive Leadership TRIEC | 2021 ICAgile Certified Professional – Agile Coaching ICAgile | 2020 HR Business Partner Certificate SHRM Job Evaluation & Job Design Hay Group Employee Engagement Certification Kenexa