Shawnta Walton-Cell- NW 79th Street APT 301
Miami, FL 33147
Objective
Obtain a position as a team player in an organization where I can maximize my customer service skills in a challenging environment to achieve corporate goals.
Skills
More than 6 years of experience in customer service and sales.
Well organized and skilled in Receptionist duties.
Remarkable ability to analyze reports and solve problems.
Hard working, energetic, and dependable with excellent communication skills.
Deep knowledge and skilled powered in MS word, MS excel, ETC.
Education
Diploma, Medical Assistant 2008
Everest Institute, Hialeah, FL
Awards/ Certification Received
Dean’s Honor Roll Certificates at Everest Institute for Achieving Grades Of 90% and higher In Academic Areas and Maintaining All Professional Standards.
CPR Certification, American Heart Association, 2008
HIV/AIDS Certification, Everest Institute, 2008
HIPPA Certification, Everest Institute, 2008
OSHA Certification, Everest Institute, 2008
Employment History
United States Postal Service South Miami, FL April, 2016 – April, 2017
City Carrier Assistant
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Intercruises Shoreside & Port Services Port of Miami, FL June, 2013 – April, 2016
Pier Staff (Customer Service, Check-in Agent, Ticket Sales, Data Entry)
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Sterling Education Media, Miami Lakes, Fl July, 2007 –August 2008
Warehouse Worker
McDonald's, Miami, Fl June 2004 - October 2005
Cashier, Customer Service, Handle customer's complaints and resolve problems.
Rank with the top employee of the month position for continuously 3 times.
