Shawniqua Greene

SHAWNIQUA GREENE 20856 Harlequin ln Callaway, MD, 20620 - - WORK EXPERIENCE Caption Access, Cary, IL Admin/Captionist, Jan 2018 – Present Schedule and confirm appointments for clients, customers, or supervisors. Manage projects or contribute to committee or team work. Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions. Check completed work for spelling, grammar, punctuation, and format. Reformat documents, moving paragraphs and/or columns. Caption live online classes for students who are deaf or hard of hearing. USAF, Enid, OK Air Traffic Controller, Jan 2012 – Dec 2015 Researched continually to stay up to date on new FAA rules and policies. Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentiallyaffecting safe and timely outcomes. Ensured that all instructions were effectively communicated to pilots through clear delivery andenunciation. Oversaw emergency flight operations per government regulations for aircraft experiencing badweather and equipment failure Target, San Jose, CA Team Member, Jun 2009 – Jan 2012 Contributed to team success by completing jobs quickly and accurately. Learned all required tasks quickly to maximize performance. Resolved issues in a timely manner to maintain productivity goals. Responded to all customer inquiries thoroughly and professionally. EDUCATION Springboard Digital Marketing San Francisco, CA Certification Digital Marketing Candidate (Expected graduation May 2019) Rasmussen College Minneapolis, MN A.S. Computer Programming (Jun 2017) ADDITIONAL SKILLS Adobe Suite: Photoshop, Lightroom, Illustrator