Sharry Allen Cachuela

SHARRY ALLEN CACHUELA Lagro Quezon City, Philippines 1118 -- Imbued with deep sense of responsibility, integrity and professionalism Proficient in Computer Software Applications Excellent communication skills (both oral and written) Good Interpersonal skills EDUCATION: College St. Paul University Quezon City, Philippines Bachelor of Science, Major in Tourism- WORK EXPERIENCE Sales Specialist / Customer Service Agent (Virtual Assistant) ▪ ▪ ▪ ▪ ▪ Providing product demonstrations to clients and taking lead in resolving complaints Providing quotations to clients Maintaining excellent relationships with client that are built on trust, and encouraging the rest of the sales team Helping clients to understand the product Assisting clients with their inquiries Customer Service Specialist ▪ ▪ ▪ ▪ ACE Mold Company LTD, Guandong Province, China April 2022 to present – Part Time KMC Solutions, Taguig City Philippines April 2021 – April 2022 Ensure reservations have been confirmed accurately, at the lowest possible cost Obtain and communicate applicable VISA's and letters required Helping clients to their questions and complaints Give information to product and services Guest Service Agent Abu Dhabi International Airport, Abu Dhabi UAE September 2014 – October 2020 ▪ ▪ ▪ Assisting guests with their inquiries Greeting guests and check them in Assisting clients to their complaints and resolve them accurately ▪ Ensure guests ticket and boarding pass have correct flight detail Administrative Assistant ▪ ▪ ▪ ▪ Sandz Solutions Philippines, Makati City Philippines April 2009- April 2011 General clerical, receptionist and project-based work Answer telephone and transfer to appropriate staff member Manage travel plans for employees Schedule meeting with clients