My strong work ethic is evident from the commendations I have received from my previous employers. Possessing a genuine interest in other people’s problems and a willingness to help them when asked, I feel I will fit in easily into any existing workplace environment. I have set myself high career goals and through continued professional development, and a positive work life balance, I am steadily achieving all of them.
Customer Service:
I have 10 years of Customer Service experience assisting both US and Canadians customers.
I have been trained in one of the Largest Call Centers in the Philippines and was also trained to handle a team as a Team Leader.
I can provide e-mail, phone and technical support while ensuring that customer satisfaction is always on point. All these years of experience as a Customer Service Agent has honed my skills and I believe are essential in this business, such as patience, attentiveness, being detail oriented, clarity, time management and persuasiveness. I'm also a knowledge-hungry learner, and will make sure to familiarize myself with your products in order to provide the best support possible to your customers.
Virtual Assistant:
I have experienced working as a VA for a Real Estate Company. Some of my tasks involves
handling Social Media Accounts, Email Management, Website Designing and Flier creation, Video Editing and a lot more using different tools.
I am pretty flexible with respect to working hours. I take directions very carefully, I always deliver what I promised and I am very particular with deadlines and time frames.