Sharon Wright

Sharon Ann Wright Lot 39, Walkway #2, Braeton New Town Phase 4 Greater Portmore PO, St. Catherine Telephone :-,-. Email:- CAREER OBJECTIVE Highly self-motivated individual, with twelve years’ experience in retail customer service and cashiering, willing to secure a position with a well-established organization with a stable environment that will lead to a lasting relationship by maintaining emphasis on the highest quality of customer service and customer satisfaction as well as to utilize my skills in order to lead to the success of the organization. EXPERIENCE April 1997- April 2000: Henkel (Jamaica) Ltd. Position: Data Entry Clerk Duties Included: Entering and updating stock inventory figures. Printing end of month reports for management meetings. April 2000 – April 2003 (Dot Personnel Freelancer) Places worked: Office of the Contractor General, Globe Insurance and National Housing Trust August 2003 – August 2016: Courts Jamaica Ltd. Position: Cashier/Customer Service Representative Duties included: Processing customers’ payments on their accounts. Assisting customers with aftersales queries and concerns. Assisting customers with purchases when necessary. Disbursing remittances and micro loans. Filing customer documents and contracts. Bank and Petty Cash Reconciliations September 2016 – January 2018: Caledonia Medical Laboratory Position: Chief Cashier Duties Included: Cash check off and lodgements Reconciliation of daily sales Filing of documents February 2018 - January 2019: Destiny Skating Rink Position: Administrative Assistant Duties included: Reconciling weekly sales Weekly inventory Assisting at the snack counter January 2019 – June 2019: Advantage Communications Position: Customer Care Agent Duties include: Upgrading/downgrading of customers’ packages Providing billing information Rendering technical support June 2019 – August 2019: Ibex Global Position: Technical Support Advocate Duties include: Troubleshooting customers’ Fitbit devices Providing replacement devices if found to be defective Resolving any issues or concerns customers may have September 9, 2019 – Present: Express Alarms and Fire Equipment Limited Position: Receptionist Duties Include: Answering the telephone and responding to customers’ queries Preparing Estimates and Invoices for respective customers’ Reconciliation of daily activities using Quickbooks application QUALIFICATIONS- - Wolmer’s High School for Girls’- - Duff’s Business College (15 months Accounting & Management Course) 5 C.S.E.C/C.X.C. Subjects: Mathematics1 English Language2 Human & Social Biology1 Principles of Business3 Office Procedures3 SKILLS/KNOWLEDGE Proficient in Microsoft Office. Good written and oral communication skills. Great team player. REFERENCES Available upon request. BIO DATA D.O.B.January 25, 1978 SexFemale NationalityJamaican